Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,805 Reviews)
Rating breakdown 14,805 reviews
5 Stars
10,178
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Posted by: Anav
from New York New York
Expertise:Intermediate
Verified Purchase:Yes
Great sound and they do not fall off the ears. which is awesome!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Michael
from Los Angeles, CA
Verified Purchase:Yes
The ear tips are easily torn when removing and can't get the buds to pass the fit test in my ear unlike the buds 2 pro which has a good fit result.
Response from Samsung USBy Social Commerce, August 19, 2024
Hi there Michael, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how important the fit of your earbuds is and being able to change the ear tips is a vital part of this process. We have provided links to an article to help you with the fit of your earbuds, and a video to help you change out the ear tips on your device. We have also shared a link to the Samsung Support Team to help you with the ear tips you have that are damaged. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
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Samsung Community
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Product, justifies the price
on August 9, 2024
Posted by: SpectralPrism
[This review was collected as part of a promotion.] These Buds are amazing, one of the best purchases I've ever made. With Galaxy AI these buds are a huge upgrade from last model with an amazing redesign. The edge lights makes it look more futuristic and modern compared to other brands. Swipe controls and voice commands makes it easier than ever to switch songs or increase the volume without the need of ever touching your phone. With Galaxy AI, a feature that's rarely found is the new live translation, it translates whatever the person in front of you is saying to your preferred language. The noise cancelation is amazing as well, with it blocking most noises. The mic quality is flawless and not comparable to any other earbuds in the market. It's truly a unique and amazing product they've ever made.
Value
5
Written by a customer while visiting Samsung US
Posted by: Zulmy06
from North port fl
Verified Purchase:Yes
Me encantan el sonido es super stereo yo dormí con ellos y no molestan en los oídos mil % recomendado
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Really good hardware, bad shell.
on August 9, 2024
Posted by: Oily guy called Frankie
If you're like me, your natural skin oils can create a bit of residue on your head and ears. You might scratch your nose or ear and then go to change the song or adjust the volume with your earbuds, only to find yourself struggling to get a good grip. Often, I end up using my shirt to wipe off the residue from the device and my fingertips, which can be frustrating.
With that said, these earbuds may not be ideal for those who experience this issue—whether due to natural skin oils, sweat, or both. The Buds3 Pros do, however, feature some impressive hardware and software. But it's the exterior design, specifically the shell and eartips, that left me questioning, "Should I keep these or not?" Ultimately, I chose to return them.
Perhaps they'll release a Buds3 model with the same material as the Buds2 Pros' shell; that matte black, anti-slip finish is excellent. In summary, the internal components of this device are solid, though the ambient mode is somewhat less effective than that of the Buds2 Pros. However, the exterior design of the Buds3 Pros was a letdown for me.
I hope this helped
Response from Samsung USBy Social Commerce, August 16, 2024
Hi there Oily guy called Frankie, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. Your feedback is invaluable to us as we continue to innovate our product line. We know our customers have different preferences for their devices for a range of reasons. We are thrilled to hear the matte material used on your previous earbuds is still aligning to your needs so well. Please, don't hesitate to reach out to us again if you have questions about your Samsung products, or would like to share additional feedback. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 9, 2024
Posted by: Omer4489
[This review was collected as part of a promotion.] I love the way they sounds like I upgraded from the buds 2 pro love anc exactly how I want it to I definitely recommend
Value
5
Written by a customer while visiting Samsung US
Posted by: Josh
Verified Purchase:Yes
great fit, sounds great. I don't like the fact u can't control volume from the earpieces
Written by a customer while visiting Samsung US
Posted by: Terrell
from Mississippi
Expertise:Intermediate
Verified Purchase:Yes
The buds sounds good. But looks like I have some paint chipped on the pair I received.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US