Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,805 Reviews)
Rating breakdown 14,805 reviews
5 Stars
10,178
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Posted by: james
Verified Purchase:Yes
Solid battery life. Works as intended. Great sound quality. Slick design.
Written by a customer while visiting Samsung US
Posted by: Jay An Avid Samsung User
Verified Purchase:Yes
Pro: Sound quality is better than my older Galaxy Buds 2 Prol
Con: Bluetooth continues to disconnect
Con: Does not have a good fit regardless of the size of the earpiece.
I would prefer the lesser quality sound of my Galaxy Buds 2 Pro than the inconsistency of the Bluetooth and the earbuds falling out of my ears. Please send my Galaxy Buds 2 Pro back.
Con: Bluetooth continues to disconnect
Con: Does not have a good fit regardless of the size of the earpiece.
I would prefer the lesser quality sound of my Galaxy Buds 2 Pro than the inconsistency of the Bluetooth and the earbuds falling out of my ears. Please send my Galaxy Buds 2 Pro back.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, August 19, 2024
Hi there Jay, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We would love nothing more than to help you with any features of your earbuds that are not operating as expected or intended. We have shared a link to an article to help you with the placement of your earbuds, and a video to help you change the ear tips of your device to help you get the ideal secure fit. We have also shared a link to two articles to help you troubleshoot the connection of your earbuds to your phone or other device. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Samsung Support
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Samsung Community
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Facebook
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Incredible
on August 11, 2024
Posted by: Astonishing
[This review was collected as part of a promotion.] The new design and case are next level on the new Galaxy Buds 3 Pro!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
No different size ear buds attachment. MISSING
on August 10, 2024
Posted by: Tommy W
from Fort Lauderdale Florida
Expertise:Expert
Verified Purchase:Yes
No different sized ear buds included like the instructions say there are to be. Misleading
I would recommend this to a friend!
Features
2
Performance
3
Design
1
Value
3
Response from Samsung USBy Social Commerce, August 19, 2024
Hi there Tommy W, we appreciate you feedback on your Samsung Galaxy Buds3 Pro. We understand how important all of the accessories for your device are to you. We have provided a link to the Samsung Support Team to work with you directly through chat to resolve this experience. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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X
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Salez
from Dallas, TX
Expertise:Intermediate
Verified Purchase:Yes
Such an upgrade from the Galaxy Buds Pro 1. Fits in ear perfectly, great sound cancellation, solid bass and sound quality too. The pinch feature was a bit odd at first, but I got the hang of using it. I was used to the tap/touch of the older models.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Salvador
Expertise:Expert
Verified Purchase:Yes
Great best buds I ever had the sounds and bass are awesome
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Pretty buggy
on August 10, 2024
Posted by: Jeremy
from Michigan
Expertise:Intermediate
The sound is better than the previous version, but they seem to be very buggy currently. They often skip and pause without touching them. They also disconnect from my phone randomly (S22 Ultra). The noise canceling doesn't seem to be as good as the buds 2 pro, especially noticeable working with power tools that normally aren't extremely loud. They seem to be amplified, even if only noise canceling is turned on. I also miss the double tap earbud edge for volume adjustment. Hopefully all of that can be fixed with updates, but currently I'd recommend the 2 pros over these.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
3
Value
2
Response from Samsung USBy Social Commerce, August 19, 2024
Hey there Jeremy, we appreciate you sharing your experience with your Samsung Galaxy Buds3 Pro. We would love to help you with the features that are not meeting your expectations. We have provided a link to a few articles to help you with the connection of your earbuds to your phone or other devices. We have shared an additional link to help you with the ANC setting specifically. Lastly, we have provided a link to the full device manual and the Samsung Support Team. The full manual can help you with the touch settings, and the Samsung Support Team can offer one on one assistance through chat if any of these experiences continue with your device. Thank you for being a Samsung customer. -Elizabeth
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Kyle
from Anchorage, Alaska
Verified Purchase:Yes
Different, but a welcome one. Wasn't sure how I'd like the squeeze buttoons, but they've grown on me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US