Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,805 Reviews)
Rating breakdown 14,805 reviews
5 Stars
10,178
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Customer Rating
5
Amazing sound and comfort
on August 12, 2024
Posted by: MFERRIS
[This review was collected as part of a promotion.] I upgraded from an older pair of Galaxy Buds and the difference is amazing. The sound is amazing, noise canceling is terrific and comfort level is a true step up. A great pair of buds with Galaxy AI built in!
Value
5
Written by a customer while visiting Samsung US
Posted by: Mauricio
from Miami
Expertise:Expert
Verified Purchase:Yes
Not natisfied with new bugs. Buds do not fit my ear correctly. Flawed design
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, August 20, 2024
Hi there Mauricio, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how valuable the fit of your earbuds is to you usage and enjoyment. We have provided a link to an article to help you with the fit of your earbuds, and another to a video to help you change the ear tips for a secure fit. We also recommend doing a fit test with your earbuds connected to the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Nashville, TN
Expertise:Expert
Verified Purchase:Yes
So I was a Pre-Order unit. I love the sound. But I have had issues with charging one of the buds. Once I get them charged fully, the buds work well.
I would recommend this to a friend!
Features
5
Performance
2
Design
1
Value
2
Response from Samsung USBy Social Commerce, August 20, 2024
Hey MrChrisGrant, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are so pleased to hear you love the audio quality of your new earbuds and we would love to help you with the battery and help you have the best experience possible. We have provided a link to an article to help you with the battery features and functionality of your earbuds. We have also shared a link to the Samsung Support Team if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Jeff
from Silver Spring, MD
Expertise:Expert
Verified Purchase:Yes
Strong improvements from the Buds 2 pro! It takes a little adjustment to get used to the new stems, however the quality of the sound and noise cancellation definitely make up for it.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Battery life not great
on August 11, 2024
Posted by: Snix
from Oregon
Expertise:Expert
cool features, but even with all of them turned off only getting around 5-6 hours without noise cancelling max. with the use of features and use of noice cancelation even less.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
3
Response from Samsung USBy Social Commerce, August 20, 2024
Hi Snix, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are so happy to hear you are overall pleased with the features and audio quality of your device. We have provided a link to an article to help you with the battery capabilities of your earbuds, and another to the Samsung Support Team. These experts can offer additional assistance if this experience with the battery of your earbuds continues. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 11, 2024
Posted by: Cocampo8
from Washington
Expertise:Beginner
I bought these a few weeks ago and I love them. No issue at all.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AMAZING!!!
on August 11, 2024
Posted by: Ant21salz
[This review was collected as part of a promotion.] I recently upgraded from the s22+ to the s24 ultra and man where do I start the screens brightness and resolution make watching movies and videos so great it's like my own personal movie thatre screene. I have never heard a phone speaker so loud and clear before it feels like I'm in the show sometimes. Thr new addition of galaxy ai has been so helpful at work with the active transalting it has made business so much easier. Overall so impressed with all the little nuances of this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Huge Upgrade
on August 11, 2024
Posted by: Ant21salaz
[This review was collected as part of a promotion.] The buds3 pro re a huge upgrde from thr buds 2pro. The sound quality is better as well as the battery life. I love the addition of the nee TouchPad I don't find myself skipping and pausing my music by mistake just from adjusting the earbuds anymore. They are an over all huge improvement and I love thr new angular design!! The new Galxy AI does so well with the adaptive noise controll!
Value
5
Written by a customer while visiting Samsung US