Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Customer Rating
2
Glitchy ANC
on August 17, 2024
Posted by: Court
Expertise:Expert
I got these at launch with a pre-order. The sound quality is excellent, but the ANC has some serious problems. When I turn on Adaptive active noise canceling, it sounds exactly like Ambient sound mode on its highest setting. When I turn on Active noise canceling, it sounds like the ANC is constantly fluctuating, not a consistent anc. The outside noise goes up and down, which is mildly annoying when listening to music, but awful with any podcast. Support suggested a warranty repair...for a new product? I've had buds+, buds pro, and buds 2 pro, and was very happy with those. I traded my buds pro for a discount with these.. ugh.
Features
3
Performance
2
Design
3
Value
2
Response from Samsung USBy Social Commerce, August 22, 2024
Hi there Court, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We completely understand how valuable the uninterrupted listening experience is for your music, podcasts, streaming, and other media. We have provided for your convenience links to an article about the ANC setting and usage, and another to the full device manual to help with the settings. Lastly, we have shared a link to the Samsung Support Team if this experience continues and you would like to explore additional options. We appreciate you being a loyal Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Sound and Comfort!
on August 17, 2024
Posted by: LoveSamTech
[This review was collected as part of a promotion.] The Samsung Galaxy Buds Pro 3 are seriously impressive! The sound quality is top-notch with deep bass and crystal-clear highs. The noise-canceling feature is a game-changer, blocking out distractions perfectly. They fit comfortably in my ears, and I can wear them for hours without any discomfort. The battery life is solid, and the quick charge is super handy. Whether I’m working out or taking calls, these buds never let me down. Totally worth it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features!!!
on August 17, 2024
Posted by: Choppa23
Expertise:Expert
Easily the best earbuds I've owned. Comfort, Build Quality and Sound Quality all all there!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
fast to the future.
on August 17, 2024
Posted by: MUNEKITA8
[This review was collected as part of a promotion.] The design and audio quality are one of many features that maintains the legacy and quality of Samsung's elegansia perfect for the eyes.The anyone loves perfect.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Worst earbud ever!!
on August 16, 2024
Posted by: JasonA
The worst earbud I’ve ever own and worst design ever. Just wasted my money and my buds 2 pro .
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, August 22, 2024
Hi JasonA, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you every day and we would be happy to help you troubleshoot any frustrations you may be experiencing and maximize your experience. Without knowing what features are causing frustration for you, we have provided links to the full device manual, and the Samsung Support Team. These resources can help you align the settings and features to your preferences and ensure everything is operating as intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Michael
Verified Purchase:Yes
Amazing features and noise cancellation, probably some of the best and most intuitive I've seen. However, the buds don't necessarily fit in or with my ear. I prefer the Buds Live and hope a new Buds Live model with upgraded features will be released.
Written by a customer while visiting Samsung US
Customer Rating
2
Sucks
on August 16, 2024
Posted by: Sydney
Expertise:Expert
Battery life is terrible, call quality worse. Galaxy buds pro 2 were way better
Features
1
Performance
1
Design
2
Value
1
Response from Samsung USBy Social Commerce, August 22, 2024
Hi there Sydney, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We would love to help you troubleshoot any aspect of your earbuds that are not meeting your expectations or causing frustration. For the battery life of your device, we have provided a link to an article to help you understand the different features and ways to extend the battery life and ensure it operates as intended. We have also provided another link to two articles to help you with the audio quality especially during your phone calls. Lastly, we have shared a link to the Samsung Support Team if these experiences continue or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Wow just wow
on August 16, 2024
Posted by: ItsRon
[This review was collected as part of a promotion.] I only had about ten minutes to play with these. But I have to tell you I was blown away. I tried the Galaxy AI listening part to decipher spanish and low and behold it held up very nice. I understood spanish haha. With that right there I immediately pre ordered some. My own will be here shortly can't wait.
Value
5
Written by a customer while visiting Samsung US