Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Posted by: Randy
Verified Purchase:Yes
I love this buds 😍😍😍😍 the best headphones ever
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Jake T
from Arkansas
Expertise:Intermediate
Verified Purchase:Yes
These sound great. Not long ago, Samsung buds were rough sounding. AKG tuning I guess made them sound too high in the treble ranges, but there are much better. When wireless charging, the case can get a bit warm which scares me a bit with Samsungs past, but other than that I have no complaints. Major improvements and the stem style change fits my ears so much better. Chefs kiss with the samsung trade-in values on their own products; top tier.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Renee
from NC
Verified Purchase:Yes
Pretty sure I received one of the many returned defective sets. Everytime i remove the Right bud from the case a loud high pitch noise comes out of it. There's constant static feedback in the background when I'm wearing them. They stay in my ears better than the Buds 2 pro, but the sound quality was far better than they are on the Buds 3 pro. Quality feels well below what is expected of a Samsung product.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
2
Response from Samsung USBy Social Commerce, August 26, 2024
Hi Renee, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro. We are so happy to hear you are enjoying the fit of your new earbuds, and we would love to help you with the audio quality to help you have the best uninterrupted listening experience possible. We have shared a link to an article to help you troubleshoot this at your convenience. We have also shared a link to the full device manual and the Samsung Support Team if you have questions or continue to experience any frustrations with your Samsung products. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: JigsawJimmy
Verified Purchase:Yes
I've only had a few hours with the Buds3 Pro but the sound is more impressive than the Buds2 Pro. Not sure if it's a better implemented ANC or the dual amps or the full 24/92 signal quality. The fit is more comfortable, for my ears, and the controls work great. Favorite feature is the instant voice commands. But still have to test the translation and things but I am very pleased with the first impression.
Written by a customer while visiting Samsung US
Customer Rating
3
Great new tech!
on August 22, 2024
Posted by: Kayne Khai
from GJ,CO
Expertise:Expert
They had the design down pat! There was nothing wrong with pro 2 setup. The tech, quality of materials, and advancements are frickn outstanding! It's the design, the lack of ability for a snug fit that damages this product. I love Samsung and about 80% of their products however the tech advancements alone are not enough to go from pro 2 to pro 3, just because of the design alone. I would recommend the 3's unless like me you're an audiophile. That's someone who loves music;) say a 7 out of 10 maybe.
Imo:
Should have just made the buds with spikes that stick out of your ear. Like a bud on a stick:) they could call us spikeheads! They'd have had a place for directional mics and since everyone's ear it different the ability to spin and set them would have been astounding.
Should have just made the buds with spikes that stick out of your ear. Like a bud on a stick:) they could call us spikeheads! They'd have had a place for directional mics and since everyone's ear it different the ability to spin and set them would have been astounding.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
4
Response from Samsung USBy Social Commerce, August 26, 2024
Hey Kayne Khai, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We are pleased to hear you have found the advancements in the audio experience to be so positive for you. We would be thrilled to help you with the fit of your earbuds, and have provided a link to an article to help you with the placement and a video to help you change the ear tips if necessary. You can also perform a fit test with your earbuds connected to the Samsung Wearables App. We have also shared a link to the full device manual and Samsung Support Team to help you maximize your experience and additional troubleshooting if the experience with the fit continues. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing sound quality!!
on August 22, 2024
Posted by: Canislupus_bg
from Louisiana
Expertise:Intermediate
👏👏👏Well done samsung👏👏👏
I have to say, after hearing a bunch of reviews on YouTube on how the ANC sucks and the sound quality was nothing to be excited about, these headphones are fantastic. The headphones can handle multiple genres of music. I was very shocked at how full the bass sounded. I haven't ran into any distortion problems. I will say the design of the earbud is a little awkward to get in and out of the case, but can be overlooked. Definitely worth the upgrade from the buds pro that I have. I did pre-order and missed out on the free case cover for the earbuds, which sucks. Overall all the buds 3 pro are here to stay and I hope Samsung continues to improve and impress.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible fit and sound
on August 22, 2024
Posted by: Ramhadl
[This review was collected as part of a promotion.] I love that all the commands are on the stem of the ear buds. Volume control. Pick up and hang up on calls. Everything is so simple.
Value
5
Written by a customer while visiting Samsung US
Posted by: CigarGuy79
from NE GA
Expertise:Intermediate
Verified Purchase:Yes
I previously had the Buds 2 Pros and while they are great & currently my back-up pair, I really like these better. The stick design seems to fit my ears better, the sound & added features these bring are a huge plus as well. Definitely glad I decided to upgrade.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US