Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4 out of 5
4.4
(14,806 Reviews)
Open Ratings Snapshot
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Customer Rating
5 out of 5
5
Samsung Buds3 Pro Premium Brand Premium Sound
on August 29, 2024
Posted by: Jyeager89
[This review was collected as part of a promotion.] Amazing Galaxy AI Pro Buds
I recently purchased these earbuds, and they have exceeded all my expectations! The sound quality is absolutely incredible, delivering rich bass, crisp highs, and a well-balanced midrange that makes every song come alive. Whether I’m listening to music, podcasts, or taking calls, the audio is consistently clear and immersive.
The noise-cancellation feature works like a charm, blocking out background noise so I can focus on what I’m listening to without any distractions. They’re also super comfortable, even during long listening sessions, and the fit is secure, so they stay in place whether I’m working out or on the go.
Battery life is impressive, lasting all day with regular use, and the quick charge feature is a lifesaver when I need a quick boost. The sleek design and intuitive touch controls add to the overall premium feel of these earbuds.
Overall, these earbuds offer exceptional quality I highly recommend them to anyone looking for top-notch wireless earbuds!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Mejor que mis viejos buds2 pro
on August 29, 2024
Posted by: Chris
Expertise:Intermediate
Excelentes buds vengo de los 2 pro y si se siente la diferencia en el modo ambiente mucho más nítido en los 2 pro se escuchaba como si estuviera una pared entre medio y estos 3 pro se escucha super fino y todo claro el sonido también me gusto no entiendo como hay gente que dice que los buds2 pro son mejores jajaja como dueño de ambos puedo decirles que es totalmente falso lo único en que ganaría los buds 2 pro es en precio y yo creo que por eso los defienden tanto en fin es una excelente compra un mejora algo que si me molesto es que tardo demasiado el envío un mes y varios dias
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
These earbuds have really good audio quality
on August 29, 2024
Posted by: Pizzawow12
[This review was collected as part of a promotion.] The audio quality on these are so good, it's crazy how a wireless pair of earbuds can achieve such quality not to mention, thanks to the integrated galaxy ai within the earbuds it enhances audio based off how your earbud is placed. It also helps when it comes to communicating with people that speak a foreign language therefore closing the barrier between communication even more thanks to galaxy ai. Overall great product, I highly recommend it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Superb sound quality and advance features
on August 29, 2024
Posted by: VebsUSA
[This review was collected as part of a promotion.] I got my Galaxy Bud Pro delivered recently. I was earlier having bud 2 pro. This pro3 is another level of earbuds with superb sound quality and advance features for anc, ambient sound.. lot of AI driven features which make these buds a key part of galaxy ecosystem. Would sure recommend these buds 3 pro ti samsung fans.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better than all other buds including new buds3
on August 29, 2024
Posted by: Metalhead
A big upgrade from the buds live. I bought the pro and the new regular version and I favor these for the snug fit and the adaptive noise cancelling that quiets the music when I have a conversation and then resumes when I stop speaking. That's such a neat feature that I can't live without anymore. Call and mic quality are great for video calls for work.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic sound, fantastic design.
on August 29, 2024
Posted by: Lrosado76
[This review was collected as part of a promotion.] The fit is extremely comfortable and snug. ANC works great. The sound is crisp and makes listening to my music enjoyable. The auto switching between my phone, tablet, and my PC is such a great feature, you cannot have a better ecosystem. Samsung is truly innovative.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds3 Pro
on August 29, 2024
Posted by: ImVil
from Orlando, FL
Expertise:Expert
Verified Purchase:Yes
This is another excellent buds from Samsung, but no simple another, it is the best Pro so far. I like how it fits and the quality of the sound, very cool design, and is easy to learn how to use them.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Mic doesn't work with PC
on August 29, 2024
Posted by: npfosse
from Sauk Centre, MN
Expertise:Expert
MIC DOES NOT WORK WITH WINDOWS 11. It is only receiving at 3-11% microphone volume even when set to 100%. Searching finds that this is a common issue going back to other models of Buds but Samsung refuses to acknowledge it is a bug. Chatted support and they just said "have you tried it with other devices?". Tried on a 2nd Windows PC and same thing - microphone at 3% so the other end can't hear you at all. Told support that and they said "Well, did you try it with a phone?". It does work when paired to my android, but I purchased these to use VOIP on my PC. Great sound quality, but don't buy if you want to use as a headset with a PC.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
4 out of 5
4
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, September 4, 2024
Hi there Npfosse, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how important your phone calls are to you and wanting to ensure the crystal clear quality and hands free experience. We would be more than happy to help you troubleshoot this experience and recommend the following steps:
Make sure that the microphone or headset is connected correctly to your computer.
Make sure that the microphone is positioned correctly.
Increase the volume of your microphone. Here's how to do this in Windows 11:
Select Start > Settings > System > Sound.
In Input, select a microphone to see its properties.
In Input volume, make sure the blue bar adjusts as you speak into the microphone.
If it doesn't, go to Test your microphone and Start test. This will help you troubleshoot any issues with your microphone.
If this does not help you resolve this experience with your earbuds, we also recommend reaching out to the software company you are using for your VOIP calls. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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