Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Posted by: Elada
from El Paso, Tx
Expertise:Intermediate
Verified Purchase:Yes
I love it! So easy to wear and hearing is the best experience.
I would recommend this to a friend!
Features
5
Performance
5
Design
2
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Fall out, loose using large tips
on September 8, 2024
Posted by: wild
Expertise:Expert
They fall out even on large tips. I have always worn medium tips and never needed large tips in 20yrs of buying earbud headphones. This is the first time I've had to use large tips and they still fall out. They get even worse when they get sweaty from a workout and fall out all the time. Samsung needs to provide multi flange tips or XL tips. Also the medium tips ripped when removing them so don't expect to clean these tips since they'll just rip to shreds. Samsung doesn't realize how stupid it is that they have to make a dedicated web page and YouTube video to "show" people how to fit their earbuds. It's not rocket science so that means you made a badly designed product.
The noise cancellation doesn't cancel out treadmill noise which is kind of annoying for AI NC.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 9, 2024
Hello Wild, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how frustrating it is to have a brand new device that is not operating as expected or intended. If you haven't done so already, we also recommend performing a fit test with your earbuds connected in the Samsung Wearables App. We have also shared a link to the Samsung Support Team to offer additional options that may be available to you with your earbuds and the fit. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Kyle
from Killeen TX
Expertise:Expert
Verified Purchase:Yes
The wait was honestly worth it, I had been watching lots of reviews on these and people had mixed opinions about them. But I love them. They sound amazing, the noise cancelling is the best I've ever heard. And just everything is perfect.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Phillip R
Verified Purchase:Yes
AWESOME Love this earbuds .. Definitely worth the wait
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Excelente Sonido
on September 7, 2024
Posted by: Oyahcaries
[This review was collected as part of a promotion.] Un excelente audifonos que cuenta con inteligencia artificial además de detectar las sirenas y la voz de las personas que así mismo cuenta con una gran batería
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice upgrade from buds pro 2
on September 7, 2024
Posted by: ShortBus
[This review was collected as part of a promotion.] Nice upgrade from buds pro 2. Good noise canceling and good battery life. Comfortable fit.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
The absolute worst ear buds EVER!
on September 7, 2024
Posted by: Eman
from North Ridgeville Ohio
Expertise:Expert
These are the WORST earbuds I have ever owned! I bought them in July on preorder and was VERY excited!! That is where the nightmare began. FIRST They are uncomfortable and fit terribly! NEXT the left earbud would magically stop working even when on full charge. I would put them back in the charger and it would start working the next day! THEN the right earbud would start to die out in less than an hour. THEN it would not charge past 67% even when charged overnight. Then It wouldn't accept a charge at all and just died. Haver not been able to charge it in a week...now I only have the left bud working and it only charges to 82% even when charged overnight. They have never been dropped or damaged!! It has been VERY frustrating!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 9, 2024
Hi there Eman, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you every day, and how frustrating it is to not have the expected usage. We have provided a link to the Samsung Support Team to offer assistance and options available to resolve this experience with your new earbuds. We appreciate you being an enthusiastic Samsung customer, and look forward to helping you habe the intended experience with your devices. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
3 weeks with the Galaxy Buds 3Pro
on September 7, 2024
Posted by: ERPXMR09
[This review was collected as part of a promotion.] Three weeks ago I received my buds, after these three weeks there are things I would like to share, the battery is certainly one of the best aspects, I usually use it during school especially when I study and even some days I have used them for almost 6 hours and they still have enough battery to stay focused and I like that the sound quality, is spectacular . I am also a person who sometimes likes to play videogames as a hobbie and these buds improved my experience when playing, although there are some things that could be better. the first thing is the design of the case and the buds because when I want to put them in the case to charge them it is a little difficult due to the shape of the buds, and other things that could be improved with an update is to turn on the lights, I would prefer to add the option to turn on with some button, and the last thing is that when I'm in a place with a lot of people around and I use my buds with active noise cancellation at the maximum level sometimes the cancellation is reduced in the voices even if you don't have the voice detection option activated, and as an extra one of the best functions of these buds is the interpreter with Galaxy AI which I have used on some occasions and it is simply fascinating.
Value
4
Written by a customer while visiting Samsung US