Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Customer Rating
3
Excellent sound poor deseing missing features
on September 9, 2024
Posted by: KDTMD
from Washington DC
Expertise:Expert
Verified Purchase:Yes
While the sound quality is outstanding, the design and the features of this set does not justify the price tag or Samsung's reputation. I had both the Buds pro and pro 2, but the change in design ruined a good set. While these are more confortable than Buds pro 2, they fall easily, don't have the tapping control feature (pinch instead) which is annoying. I've accidentally terminated phone calls trying to adjust the set. Another missing feature is the wireless charging that the pro 2 set has. I prefer Samsung products because of better features than competitors but this one is a big miss for Samsung. Because of the triangular shape they are not easy to place back into the case.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
2
Value
3
Response from Samsung USBy Social Commerce, September 10, 2024
Hi there KDTMD, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important specific features of your device are to you every day. These earbuds are designed with wireless charging capabilities, and we have provided a link to the Samsung Support Team to help you if you are experiencing difficulty with this feature. We have also shared a link to an article to help you with the placement and fit of your earbuds, and recommend doing a fit test when connected to the Samsung Wearables App. Lastly, we have shared a link to the full device manual to help you with all of the features and functionality. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Arizona
Expertise:Intermediate
Verified Purchase:Yes
Do not listen in the bath. Got a very loud squelching sound that hurt my ears. Due to moisture I assume. I wasn't warned about this in the reviews
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: rosal1225
from LA
Expertise:Expert
Verified Purchase:Yes
The Best Buds I ever had; best sound fits good, best looking
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: John
Verified Purchase:Yes
Im happy with them so far they sounds great. I love the hands free voice commands.
Written by a customer while visiting Samsung US
Posted by: Aaron S
from ANCHORAGE, AK
Expertise:Intermediate
Verified Purchase:Yes
Good for the money works well with flying and taking calls
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: EWalker
Verified Purchase:Yes
Great sound, I'm still adjusting to the fit. Functional and easy to use
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Facelessman
from Washington
Expertise:Expert
Verified Purchase:Yes
I get feedback every time I out them in my ears. I will likely replace them with something else before too long to avoid damaging my ear drums.
The buds themselves go into the case "backwards" which i am surprised the design team couldn't avoid. You have to rotate them when you take them out and out them in, its really awkward.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
2
Response from Samsung USBy Social Commerce, September 10, 2024
Hi Facelessman, thank you for sharing your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you every day, and we would love to help you troubleshoot any frustration you are experiencing. We have provided a link to an article to help you with the audio quality, and recommend ensuring the microphones are not covered during placement and adjustment of your earbuds as this can cause the feedback on you mention. We have also provided a link to the Samsung Support Team if you have questions or continue to experience anything out of the ordinary with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: deeman
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
The Call Quality
Let’s cut to the chase: the phone call quality of these earbuds is nothing short of excellent. Here’s why:
Let’s cut to the chase: the phone call quality of these earbuds is nothing short of excellent. Here’s why:
Crystal Clarity: When I made my first call, I half-expected the usual muffled audio or distant-sounding voices. But no! The [Your Earbuds Model] delivered crisp, clear sound. It’s like having a private conversation in a soundproof room—even if I’m actually sitting in a bustling coffee shop.
Noise Isolation Magic: Background noise? What background noise? These earbuds have some sort of wizardry going on. Whether I’m on a busy street or dealing with a chatty neighbor, the noise isolation kicks in, and suddenly it’s just me and the person on the other end of the line. No distractions, no fuss.
Two-Way Brilliance: It’s not just about what I hear; it’s also about how I sound to others. The built-in microphone (or microphones, because technology is fancy these days) captures my voice accurately. No more awkward “Can you hear me now?” moments. My friends have actually complimented me on how clear I sound during calls. Who knew earbuds could boost my phone charisma?
Noise Isolation Magic: Background noise? What background noise? These earbuds have some sort of wizardry going on. Whether I’m on a busy street or dealing with a chatty neighbor, the noise isolation kicks in, and suddenly it’s just me and the person on the other end of the line. No distractions, no fuss.
Two-Way Brilliance: It’s not just about what I hear; it’s also about how I sound to others. The built-in microphone (or microphones, because technology is fancy these days) captures my voice accurately. No more awkward “Can you hear me now?” moments. My friends have actually complimented me on how clear I sound during calls. Who knew earbuds could boost my phone charisma?
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US