Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Customer Rating
5
Best headphones Samsung has released to date
on September 9, 2024
Posted by: John
from Temple, TX
Expertise:Intermediate
These are my most favorite headphones ever. The adaptive mode is actually incredible. It does an amazing job at recognizing conversation as well as defining outside unimportant sound. I can be listening to music and hear the conversation I'm having clearly understanding the conversation and the lyrics to my music. Samsung absolutely outdid themselves with these.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: J Jones
Verified Purchase:Yes
The best Galaxy Buds Yet! Love haing the stems it makes answering calls and media controls much easier without accidentally pausing like the Buds2 did.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Adam
from New Mexico
Expertise:Intermediate
Verified Purchase:Yes
I was literally taken back by the sound quality of these buds. Worth every penny
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Larry P
from Indianapolis
Expertise:Intermediate
Verified Purchase:Yes
Took a little to get use to the clicks, instead of tapping. Great sound.
I would recommend this to a friend!
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Just don't.
on September 9, 2024
Posted by: Antz
from Pa
Expertise:Intermediate
I was using the original galaxy buds pro for years and thought to upgrade to this. It was a mistake. The stems on the buds are aweful for handling them as well as trying to toggle the buttons. The lid to the case doesn't open enough for man hands so you fumble the buds and drop them half the time while trying to put them in the case. Sound quality feels/sounds the same as the original buds. The buds are overall, meh at best. This coming from someone that almost never writes reviews since the world is full of everyone's opinions already.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 10, 2024
Hi Antz, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how important specific features of your earbuds are to you every day. We would be more than happy to help you troubleshoot any frustrations you are experiencing. We have provided a link to the full device manual to help you with the different settings and capabilities. We have also shared a link to the Samsung Support Team if you have questions or would like any assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Comfort and bass
on September 9, 2024
Posted by: Fufu
Recently got it in over the weekend, and I must say. The upgrade is really great and slightly more comfortable than my buds2 pro, the bass and the noise canceling surrounding is much better, and plus a free case is always a happy buds
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Eric
Verified Purchase:Yes
way overpriced for the qality that you get, it also make randomly high pitched noise when
Response from Samsung USBy Social Commerce, September 10, 2024
Hi there Eric, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how valuable your earbuds are to you for a range of reasons throughout the day. We would love to help you have the best experience possible with your earbuds. The high pitch sound you mention experiencing may occur due to the microphone being covered when placing in your ears or making other adjustments. We have provided a link to an article to help you if this is not the case. We have also shared a link to the Samsung Support Team if this experience continues or you have additional questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Mrs Phillips
from Bronx NY
Expertise:Expert
Verified Purchase:Yes
I love the way you put them in your ear and it feels like it instantly locks into position in ear feeling very secured in place awesome.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US