Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Posted by: Samsung for life
from NYC
Expertise:Intermediate
Verified Purchase:Yes
Sound quality is just amazing. Technology is amazing. Highly recommend!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Matthew
from Kansas CIty
Expertise:Intermediate
Verified Purchase:Yes
The ear tips seem to still be an issue for some people but I haven't had a problem with them. They fit well and they don't usually fall out easily, but they don't necessarily stay sealed in your ears very well. You can notice this a lot when you are using the earbud fit test on the Galaxy Wearables app. I loved the sound quality in these, as expected. Out of the box, they are loud and clear. The EQ presets they offer aren't great, other than the dynamic EQ. It seems to be the only preset that actually sounds good in my opinion. The other EQ presets don't get as loud, even with the custom EQ set with the same settings. The adaptive noise cancelling is really sensitive, but the actual active noise cancelling is as good as it gets. I wasn't a big fan of the stem design as It made it difficult to put the buds back into the case, especially in the dark. However, it has grown on me as I've used it more. The touch controls are a little sensitive, but it takes some getting used to. Overall, I am extremely satisfied and would recommend if you are looking for getting the most out of sound quality and features. (it is packed with various features in the Galaxy Wearables app) Side note, I haven't been able to get the search nearby function to work properly. It tells you a vague location, but you can't connect to the buds when they are in the case, so if they fall out of your pocket in the car or something then you won't be able to use the ring sound to find them. (That is why I think this feature is useless but maybe I am just doing something wrong)
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Derek
from Laurel Ms
Expertise:Intermediate
Verified Purchase:Yes
These bud are absolute the best. All the tech options work very well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: JB the Champ
from Woodbridge, VA
Expertise:Intermediate
Verified Purchase:Yes
I love the sound the comes out of these buds. I'm still getting use to how to wear them correctly but overall they are great.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Mike K
from MD
Expertise:Intermediate
Verified Purchase:Yes
Build quality is less than desirable.
Bluetooth connection fizzes out when earbuds are in and phone is in back pocket.
Ear buds do not properly stay in ear. Sound quality is extremely nasal sounding and not at all an improvement from previous generation buds.
Bluetooth connection fizzes out when earbuds are in and phone is in back pocket.
Ear buds do not properly stay in ear. Sound quality is extremely nasal sounding and not at all an improvement from previous generation buds.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
2
Response from Samsung USBy Social Commerce, September 10, 2024
Hi there Mike K, we appreciate you taking time out of your day to share your experience with your Samsung Galaxy Buds3 Pro with us. We would love to help you troubleshoot the experiences you mention being less than ideal with your earbuds. For the connection of your earbuds to your phone, we have provided links to a few articles to help you troubleshoot the connection at your convenience. We have also provided a link to help you with the fit of your earbuds, and recommend following that up with a fit test while connected in the Samsung Wearables App. We have lastly provided links to resources to help you with the audio quality including an article and a link to the full device manual to help you with the different audio settings, and to the Samsung Support Team to work with you one on one through chat if these matters continue. Thank you for being a Samsung customer. -Elizabeth
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Phoenixville, PA
Expertise:Intermediate
Verified Purchase:Yes
Design is ok... I don't see what others complain about. Overall great sound, but I think that Galaxy buds 2 Pro had better bottom end. Miss and highs are great.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: IamPapaSmurf
from Riverside, California
Expertise:Expert
Verified Purchase:Yes
Basically Samsungs version of the Airpods Pro but Samsung is superior in every way. Quality sound and functions, definitely one of my better purchases for earbuds
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Neilth
Expertise:Expert
Verified Purchase:Yes
The Buds3 Pro earbuds sound great and they have a better fit in my ears than the Buds2 Pro earbuds did. My favorite new feature is the new ability to use voice commands with these earbuds. The only issue I encountered was that occasionally my voice commands were misinterpreted as just speech, causing the earbuds to erroneously lower the volume temporarily instead of obeying my command. I assume that this issue will be resolved soon in an upcoming software update for this new product.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US