Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Posted by: Eddy
from Santa Ana, CA
Expertise:Expert
Verified Purchase:Yes
They don't charge evenly and don't use battery evenly. I think they're defective tbh.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
1
Response from Samsung USBy Social Commerce, September 12, 2024
Hi Eddy, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how important the full functionality and reliability of the battery is to you every day. We have provided a link to the Samsung Support Team to offer troubleshooting assistance for your device. They can review all options if you believe your earbuds are not functioning as intended. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Greg S
Expertise:Expert
Verified Purchase:Yes
Great sound quality. Look Cool. They are a bit loose in my ears. The obelisk shaped stem is a bit hard to control.
Features
4
Performance
4
Design
3
Value
3
Response from Samsung USBy Social Commerce, September 12, 2024
Hit here Greg S, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are so happy tohear you are enjoying the enhanced audio quality of your earbuds, and we would love to help you with any features that are causing frustration. We have provided a link to an article to help you with the placement and secure fit you are seeking. We have provided a link to the full device manual as well to help you with the different features of your earbuds as you adjust the redesigned stem and the motions to use these features. Lastly, we have provided a link to the Samsung Support Team if these experiences continue or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Tyll
Verified Purchase:Yes
They don't fit well. The right one stays in but the left one always falls out
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, September 12, 2024
Hello Tyll, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We know the fit of your earbuds is a vital piece of your usage and enjoyment. We are happy to hear you have that secure fit you are seeking with your right earbuds, and we would love to help you with the left. We have provided a link to an article to help you with the placement, and another to a video to change the ear tips included with your device to secure the fit. We also recommend doing a fit test with your earbuds connected to the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: atehrani
from Temecula, CA
Expertise:Expert
Verified Purchase:Yes
I have had the original Buds and the Buds Pro. I can confidently say the Buds 3 Pro are the best ever. Not only do they fit very well, the ANC is great. It almost rivals the Sony MX4 that I have. The sound quality is amazing, especially if you enable UHQ. I highly recommend the Buds 3 Pro. The tradein deals are great too.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: WolfKing
from Los Angeles, CA
Expertise:Intermediate
Verified Purchase:Yes
They sound great, the fit is good and I like the new look with the stems.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Cory
from Idaho
Expertise:Intermediate
Verified Purchase:Yes
Phenomenal sound and function. I really love being able to use the voice commands to play and stop music or skip tracks and adjust volume. The microphone clarity is better. I can make calls with industrial background sound and people can hear. I couldn't do so with my buds 2 pro.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Denny
Verified Purchase:Yes
I've had a few buds in my lifetime. From Beats, to JBL, to BOSE, and even samsung. But these Galaxy Buds Pro 3 are by far the best. I am a strong believer in being able to wear my buds anytime and anywhere. I use mine when I'm working on my garage, working out, and even cutting my lawn. And since I've been using the buds pro 3 i can do them all and still be able to have strong clear music in my ears. The sound cancelation is impeccable and if you want to hear what's going on around you but still hear your music then the pro 3 is the way to go. I strongly believe that the samsung galaxy buds pro 3 are the best ear buds on the market today.
Written by a customer while visiting Samsung US
Posted by: Duvayne
from NC
Expertise:Expert
Verified Purchase:Yes
I love how they sound everything is perfect they satisfy all expectations
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US