Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Customer Rating
1
Didn't fit my ears no matter how hard I tried.
on September 11, 2024
Posted by: Will
Verified Purchase:Yes
Couldn't get these to fit in my ears even with the small tips. I guess I have small and deep ears as they didn't get to a place where they would stay even if I help my ear open over my head. Too bad because I absolutely love the Buds2 but returned these.
Response from Samsung USBy Social Commerce, September 12, 2024
Hi Will, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how valuable the ideal fit of your earbuds are to you on a daily basis. We would love to help you with this experience if you would like, and have shared a link to a few articles to help you with the fit. We hope you have found earbuds that best align to your needs and wants. We have lastly, shared a link to the Samsung Support Team if you have any questions or would like assistance with any aspect of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Posted by: Timbo
Expertise:Intermediate
Verified Purchase:Yes
Love them best Earbuds I've ever had so far so good
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Wally
Verified Purchase:Yes
Can't use to the its max potential because it doesn't support Galaxy 24. Only supports the Flip and Fold newest models.
Response from Samsung USBy Social Commerce, September 12, 2024
Hello Wally, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how exciting it is for our customers to use specific features with their new device. We would love to help you troubleshoot this experience if you would like, and have provided a link below to the Samsung Support Team. These experts can work with you one on one to ensure you have the intended experience with your earbuds. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Carlitoz_92
from Richmond, CA
Expertise:Expert
Verified Purchase:Yes
Awesome headphones, very comfortable and great sound/bass. They play well with my galaxy S24 Ultra.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Damduk
from MN
Expertise:Expert
Verified Purchase:Yes
Sound is good... Bad buds positioning in housing, always have turn the bud to place them in housing or ear... Other than that no complaints
I would recommend this to a friend!
Features
5
Performance
5
Design
1
Value
4
Written by a customer while visiting Samsung US
Posted by: Eduardo
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
They feel so awkward in your ear. Feels out of place, stems are boxy.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
3
Response from Samsung USBy Social Commerce, September 12, 2024
Hey Eduardo, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how much your earbuds impact your every day life and wanting the best experience possible with your earbuds. We have provided a link to the Samsung Support Team to offer any assistance with frustrations or answer any questions you have about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
Good for the sound. Higher price, less product.
on September 11, 2024
Posted by: VitaminJ
from Washington, DC
Expertise:Intermediate
Verified Purchase:Yes
Paying more for less. The sound quality compared to my Buds2 is great! That's about the only plus.
I wish I didn't have to do a 180 from case to ear. This should've been thought through more. I find myself dropping at least one on that short trip from case to ear.
I am also used to in-ear headphones having multiple rubber pieces so you can find the best one for your ear size. These only have the ones that came on them so now I have to buy more because they are too big.
I would recommend this to a friend!
Features
3
Performance
5
Design
1
Value
2
Response from Samsung USBy Social Commerce, September 12, 2024
Hi there VitaminJ, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how frustrating it can be when you have a new device that is not operating as expected. We have provided a link to an article to help you with the ideal fit of your earbuds. The additional ear tips should have come placed in a small cardboard box included in the original larger packaging. If this is not your experience we have provided a link to the Samsung Support Team to help you resolve this experience. They can also answer any qustions you may have or offer assistance with any additional frustrations you may be experiencing. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Posted by: Recomendable
from Florida
Expertise:Beginner
Verified Purchase:Yes
Me encantaron son cómodos se escucha pero bien, y muy innovador
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US