Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Posted by: Nate
from Appleton, WI
Expertise:Intermediate
Verified Purchase:Yes
Let's starr off with fitting. I would say they are a 4/5. Reason being that the hang down piece is a little uncomfortable after 12 hours of use, if not longer. Sound is a 5/5 good deep bass and the sound is crisp. My one and only huge drawback from this product is the noise cancelation 3/5. Using these i thought all the Bluetooth would impove as well and for some reason the distance got shorter than the Galaxy 2 Pro.
I would recommend this to a friend!
Features
4
Performance
3
Design
3
Value
5
Response from Samsung USBy Social Commerce, September 16, 2024
Hi there Nate, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how valuable your earbuds are to you, and we are thrilled to hear you are overall having a good experience with the audio quality and comfort of your earbuds. We have provided a link to an article to help you with the ANC setting of your earbuds. We also have provided a link to help you troubleshoot the Bluetooth connection. This connection should be good for up to 30 feet but can be interrupted by walls or other physical obstruction. We have lastly shared a link to the Samsung Support Team if these experiences continue or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
not good fall off from ear for my small ear hole3
on September 12, 2024
Posted by: raja
from NM
Expertise:Expert
Verified Purchase:Yes
they donot fit properly in my ear either too tight or too loose
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 13, 2024
Hello Raja, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the fit of your earbuds are to you on a daily basis. We have provided a link to an article to help you with the placement of your earbuds, and we recommend performing a fit test with your earbuds while connected in the Samsung Wearables App. We have also shared a link to the Samsung Support Team to offer additional assistance if you continue to experience this difficulty with the fit of your earbuds or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Vernice111
from Orlando fl
Expertise:Beginner
Verified Purchase:Yes
Very expensive im still getting used to i guessed i haven't find my right tune. Slick design very styling compact case you can carry them on your pocket very secure case to put headphones but im having difficulty finding my right fit on my ear canal im not sure why. It feels or too tightly or loose nothing between. Im atill learning but overall they re great. Sounds its magnificent. I love how crisp they sound. If you want to spend this kind of money go ahead you wont regret. Love it so far.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Omarrie
from Fayetteville, NC
Expertise:Intermediate
Verified Purchase:Yes
Sound quality amazing. All of the AI features amazing. Now I can see what they are saying about me in the breakroom with the live interpreter in my ear lol. Active noise canceling great, but setting it on adaptive I have no need to switch back and forth on sound modes. The fit is amazing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Steve
from Salt Lake City, Utah
Expertise:Intermediate
Verified Purchase:Yes
Great earbuds that have great sound and can also act as hearing aids in most cases. Super comfortable and the sound isolation is fantastic. Love the new blade controls too.
Written by a customer while visiting Samsung US
Posted by: Ramona
from Virginia
Expertise:Expert
Verified Purchase:Yes
It's perfect product, it does noise canceling, and the clarity of sound is great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ferdinand
from Washington, D.C.
Expertise:Intermediate
Verified Purchase:Yes
The newly created Samsung Galaxy Buds 3 Pro, Silver, is amazing. The innovative ways to listen as well as being aware of your surroundings with the assistance of the ears buds.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: JAHAN
from cA
Expertise:Expert
Verified Purchase:Yes
Poor fitting quality and very poor Mic quality unable to adjust it ever always need fitting
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 13, 2024
Hi there Jahan, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how frustrating it is to have a new device that is not meeting your expectations. We have provided a link to an article to help you with the placement of your earbuds for a secure fit. We also recommend performing a fit test with your earbuds connected in the Samsung Wearables App. We have provided another link below to help you with the call settings and features. Lastly, we have shared a link to the Samsung Support Team if these experiences continue and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US