Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Posted by: Qban
Verified Purchase:Yes
Nice and sturdy looks amazing price is great love em
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: HGP USN
from San Jose, California
Expertise:Expert
Verified Purchase:Yes
Noise canceling is really great.
It's the best earbuds that Samsung has produced so far.
It's the best earbuds that Samsung has produced so far.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Debra
from Houston, Texas
Expertise:Intermediate
Verified Purchase:Yes
The sound is great. If your using both buds they do block out all other sounds. I am having problems keeping them in my ears.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: Best buds ever
from New Jersey
Expertise:Expert
Verified Purchase:Yes
Best buds ever. Very well designed, awesome sound effect, very comfortable to ware
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Paa Kwesi
from MD
Expertise:Expert
Verified Purchase:Yes
Whenever active noise cancellation is turned on, there is a particular sound/noise that comes on. Hopefully it can be addressed ASAP
I would recommend this to a friend!
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy Social Commerce, September 16, 2024
Hey there Paa Kwesi, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you are overall pleased with your earbuds, and would love to help you troubleshoot the unusual sound that occurs when using the ANC feature of your earbuds. We have provided a linkto an article to help you with this feature, and recommend ensuring the microphone of your earbuds is not covered as this can cause a disruption to the sound. We have also provided a link to the Samsung Support Team if this experience continues or would like assistance with any of the features of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Samsung Support
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Samsung Community
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Facebook
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Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Josh
from Milwaukee
Expertise:Expert
Verified Purchase:Yes
Pause/Play and Volume Features A Plus… still room for improvement
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
3
Probably good performance, Pinch Interface Ruins.
on September 12, 2024
Posted by: Tanner
from Detroit, MI
Expertise:Intermediate
Verified Purchase:Yes
Experience has been lukewarm. The noise cancelling doesn't perform very well, the earbuds fit akwardly, the blades "Pinch" interface is horrendus.
They're very difficult to use and that's such a shame. Why can't we have the touch interface back again? Or at least make the button replace the useless lightbar. Put it somewhere easy to find and press.
When you pinch, the earbuds move and become less stable in the ear. You also miss the pinch control sweetspot half of the time. Battery performance seems okay, and thankfully I don't seem to have an allergic reaction anymore.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
2
Value
3
Response from Samsung USBy Social Commerce, September 16, 2024
Hey Tanner, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We are pleased to hear you are enjoying the audio quality and battery of your earbuds. We have provided a link to an article to help you with the fit of your earbuds, and understand that changing the motion from the tap settings to pinch can take some time to adjust and use with success every time. We have also shared links to the full device manual and the Samsung Support Team to maximize your experience and help you troubleshoot any frustration you are experiencing. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Bret
Expertise:Intermediate
Verified Purchase:Yes
I ended up returning the buds 3 pro due to a poor fit. I wanted to upgrade from my buds 2 pro but the buds 2 pro fit so much better, not sure if its the bean shape being better or the general shape of the new ones not fitting my ears. Everything else was great in terms of audio, ANC, and general performance.
I would recommend this to a friend!
Features
5
Performance
5
Design
2
Value
4
Written by a customer while visiting Samsung US