One of the best buds I have ever used. It stays in your ear when your running out side and in the gym. Great for work out or chilling at home. I love my BUDS 3 pro
High quality sound but buds are too loose in ears. Also, tips tear when changing to different size
Response from Samsung USBy Social Commerce, September 16, 2024
Hello Jr48, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how valuable the fit of your earbuds is to your usage and continued enjoyment. We have provided links to both an article to help you with the ideal placement of your earbuds for a secure fit, and another to a video to help you change the ear tips with ease. We also recommend performing a fit test with your earbuds placed in your ears and connected to the Samsung Wearables App. We have lastly shared a link to the Samsung Support Team if this experience continues and you would like assistance. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Static while listening to music sometimes and they hurt my ears really bad
Response from Samsung USBy Social Commerce, September 16, 2024
Hi there Fjbfkh, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the uninterrupted listening experience is to you with your earbuds every day. We have provided a link to an article to help you troubleshoot the audio quality of your earbuds. We have also shared a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages