Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Posted by: Scott Kalb
from Palm Coast, FL
Expertise:Intermediate
Verified Purchase:Yes
I love my Galaxy Bud3 Pro Silver!!! They stay snugly in my ears and look great! They deliver excellent sound as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Gopi
from California
Verified Purchase:Yes
Not good sometime voice good sometime voice too low
No, I would not recommend this to a friend.
Performance
3
Design
4
Value
2
Response from Samsung USBy Social Commerce, September 17, 2024
Hi there Gopi, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We have provided a link to an article to help you with the call settings and features of your earbuds. We also recommend ensuring the microphone is not obstructed during wear and usage to ensure as clear calls as possible. We have also provided a link to the Samsung Support Team if you have additional questions or continue to experience any frustrations with your earbuds. Thank you for being a Samsung customer. -Elizabeth
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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X
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Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: REECOU
Verified Purchase:Yes
Uncomfortable in my ear. Construction of earbud struck me as cheap plastic. Sound didn't meet my expectations. I returned and bought another Samsung pro 2 set.
Response from Samsung USBy Social Commerce, September 17, 2024
Hello Reecou, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important a comfortable fit of your earbuds is to you. If you ever experience any frustrations with the fit or comfort, we recommend performing a fit test for recommendations for a resolution. We have provided a link below to the Samsung Support Team if you have questions or would like assistance at all with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Posted by: Roxy
Verified Purchase:Yes
Me encantaron, bonito diseño y sobre todo muchisimas funciones, me encantaron
Written by a customer while visiting Samsung US
Posted by: Anon
Expertise:Intermediate
Verified Purchase:Yes
The button rattles while I walk. The noise cancelling doesn't work as well as gen 2 in the context of riding a bike (probably with any wind). It's hard to find out how to do the find my case feature with the smart things app
Design
2
Response from Samsung USBy Social Commerce, September 17, 2024
Hello Anon, thank youf or your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the fully immersive listening experience is to you, and we would love to help you with this experience. We have provided a link to an article to help you with the ANC setting. We have also provided links to the full device manual and the Samsung Support Team to offer additional assistance if you believe your earbuds are not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Cole
from Illinois
Expertise:Beginner
Verified Purchase:Yes
Great sound quality. Good battery life. Just need to fix the ear tips. Tried changing mine out and ripped two pairs of tips
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great earbuds! major upgrade from previous models
on September 13, 2024
Posted by: Scott
from Minneapolis, MN
Expertise:Intermediate
Verified Purchase:Yes
These sound incredible and are very comfortable to wear. Unlike so many others, they stay in place without problem while running, working out, etc. Currently using them with an S24 Ultra and enjoy controlling them through that app. I’ve had several other brands that never seemed to hold a Bluetooth connection with my phones, but this has been without any issue.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good sound quality and ANC tech, plus Improved QC
on September 13, 2024
Posted by: KeyJ
from Cincinnati, OH
Expertise:Intermediate
Verified Purchase:Yes
Great noise cancelling and sound quality, also I think QC issue is resolved at least for my buds, no height difference or led light cut difference between L and R.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US