Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Posted by: Jake
Expertise:Expert
Verified Purchase:Yes
pretty sick haha but they didn't let me get the free clip case promo and also mine were missing the different-sized ear tips which is kindof a pain because i feel like the Large ones fit me best. so yeah the buds are p cool tho
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Written by a customer while visiting Samsung US
Customer Rating
5
you can volume up and down is really I was missed.
on September 13, 2024
Posted by: Galaxyfan
from Clayton,NC
Verified Purchase:Yes
sound is clear..
design is little strange but looks cool enough for me.
I like most of all is Volume control is on buds. I missed that option for long time. I hope Samsung is keep this Function.
design is little strange but looks cool enough for me.
I like most of all is Volume control is on buds. I missed that option for long time. I hope Samsung is keep this Function.
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Who cares
from Ct
Expertise:Expert
Verified Purchase:Yes
I work in a noisy environment and I think the noise cancelation was better on the last pair. These seem to struggle at times like they don't know what to do. The fit is much better with this design. The light is cool.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy Social Commerce, September 17, 2024
Hi there, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the immersive experience of your music is during your day and we would love to help you with this experience. We have provided a link to an article to help you with the ANC setting. We have also shared a link to the full device manual to help you understand the settings and best align them to your needs and preferences. We have lastly shared a link to the Samsung Support Team to offer assistance if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Bobalou
from Orange County, CA
Expertise:Expert
Verified Purchase:Yes
Great fitting and the sound is phenomenol. Glad I purchursed these!
Written by a customer while visiting Samsung US
Posted by: Fue Xiong
from Minnesota
Expertise:Intermediate
Verified Purchase:Yes
Does what I need and noise cancelation is awesome.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anderson
from Houston, Texas
Expertise:Intermediate
Verified Purchase:Yes
Love these, this is my second pair. I wanted my husband experience the sound and fit.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Santiago
from New Jersey
Verified Purchase:Yes
great sound quality an does not bother my ears as other designs did.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Chris
from Sc
Expertise:Intermediate
Verified Purchase:Yes
Callers have hard time hearing you when you speak.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, September 17, 2024
Hi there Chris, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We are loving that you are finding listening to your music truly immersive, and we would love to help you have that same level of quality with your phone calls for a hands free experience. We have provided a link to an article below to help you with the call settings, and another link to the Samsung Support Team. These experts can work with you one on one to do additional troubleshooting if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US