Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Posted by: Ethan D
from Missouri
Expertise:Beginner
Verified Purchase:Yes
So far best yet and noise reduction even near jet engines is amazing
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not really good
on September 14, 2024
Posted by: Anonymous
from Florida
Love the color but the it doesn't keep charge for to long
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
2
Response from Samsung USBy Social Commerce, September 18, 2024
Hey there Princess Dorilas, we appreciate you shariing your thoughts with us about your Samsung Galaxy Buds3 Pro. We are so pleased to hear you are happy with the color of your earbuds, and we would love to help you with the battery of your device as well. We have provided al ink to an article to help you with the different battery settings and highlight that using the Ambient Sound setting will prolong the battery life over the ANC setting. We have also shared a link to the Samsung Support Team if this experience continues or you would like any additional assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Changing ear tips is a real pain. I gave up and took it to my cellphone provider. It took two techs to make the swap, but not without breaking one.
Response from Samsung USBy Social Commerce, September 17, 2024
Hi there Tom Swenson, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how important being able to change the ear tips is to getting the ideal fit of your earbuds. We have provided a link to a video to help walk you through this process at your convenience. We have also provided al ink to the Samsung Support Team if you have additional questions about your new earbuds. Thank you for being a Samsung customer. -Elizabeth
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Yoselin
from AZ
Expertise:Intermediate
Verified Purchase:Yes
The quality of the sound is amazing. I just need to learn how to use it, because now have more touch commands that the old ones. Just please put a sound on the case,to find it . Sometimes is in my backpack, car, or in the gym bag, so this could make more easy to find them.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
1
Major disappointment!
on September 14, 2024
Posted by: Heather
from Oregon
Expertise:Intermediate
Features did not work. Turning on hearing enhancements made things muted. The volume was obviously lower and even making changes in hearing enhancements settings did not change anything. My work building has a lot of HVAC fan/vent noise the adaptive noise canceling did not dim that noise at all, it sounded like the normal ambient noise setting. Many times noises would hurt my ears when normally they wouldn’t, tearing receipts off the printer, electronic beeps, etc. I returned them after one day.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy Social Commerce, September 17, 2024
Hi Heather, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you every day for a range of activities. We hope you have found a new pair of earbuds that align to your listening preferences and daily needs. We have provided a link to the Samsung Support Team if you have any additional questions about the features and functionality of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Nando
from Phoenix, AZ
Expertise:Intermediate
Verified Purchase:Yes
Finally! I had the previous version of the Buds Pro and the material they used for the ear piece constantly created some sort of an allergic reaction to where my ears would then be itchy for a day or two after use. With these new Buds3 Pro's, I can finally wear my buds again. The battery life is amazing and I really dig the new look, including the lights on the stems. This design has also solved another issue I had with the Buds2 Pro, and that is their ability to stay in my ear. With these new ones, I can fall asleep with my head rested against the window on a plane and my buds no longer fall out, which was a problem with the previous ones. Even with the different sized silicone pieces, they were prone to falling out until I finally lost one and I was so fed up with them by then I didn't even bother trying to find it after we landed. The Buds3 Pro have fixed everything for me that was wrong with the Buds2 Pro.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: ZButler
from Spokane Wa
Expertise:Expert
Verified Purchase:Yes
Still learning how to use them and all the features they have but love them so far
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Noise-Canceling
on September 14, 2024
Posted by: KimbaLips
from NC
Expertise:Intermediate
Very impressed with the noise-canceling! You have to make sure you have a good fit...I used the app and realized I needed larger buds. When I switched I noticed a significant difference! I like to wear these at night when my husband is watching TV and the noise-canceling completely blocks the sound.
Very comfortable and long lasting.
I even like the color. I would have gotten the white but they look too similar to the air pods.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US