Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Posted by: Hello There
Verified Purchase:Yes
Poor fit to ears even though using 3 different sizes of ear tip and it makes my ears hurts
Response from Samsung USBy Social Commerce, September 19, 2024
Hello, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how frustrating it can be to have a brand new device that is not meeting your expectations for any reason. We would love to help you with the fit of your earbuds, and have provided a link to an article to help you with the ideal placement. We also recommend performing a fit test when you are connected to the Samsung Wearables App. We have also shared a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Decent sound quality, mediocre fit & finish!
on September 18, 2024
Posted by: Shuk
from Greenwich, CT
Expertise:Expert
Verified Purchase:Yes
Above average sound quality, but below average fit and finish!
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
1
Response from Samsung USBy Social Commerce, September 19, 2024
Hey there Shuk, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are so pleased to hear you are enjoying the enhanced audio quality and listening experience with your earbuds. We would love to help you get an ideal fit to maximize your usage of your new device. We have provided a link to an article to help you with the ideal placement of your device, and another link to a video to change out the ear tips for the best size for you. We also recommend performing a fit test while wearing your earbuds and connected in the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team if these resources do not help you resolve this experience and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Mark
Verified Purchase:Yes
You can not described it , the quality is outstanding
Written by a customer while visiting Samsung US
Posted by: Sniper22
Expertise:Intermediate
Verified Purchase:Yes
The sounds quality is great and using these with translator has been amazing. Did take awhile to get but worth the wait
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Winston
from New York, NY
Verified Purchase:Yes
The audio is a improvement over the 2's but the ANC seem to not fully work correctly when using these to listen to audio books in the NYC subways. Its hard to explain but even with Full ANC on not the adaptive or lowering the levels the right earbud for me seem to like blip off every so often when in the Subway.
I would recommend this to a friend!
Features
4
Performance
3
Design
3
Response from Samsung USBy Social Commerce, September 19, 2024
Hi Winston, thank you for sharing your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you have found the audio to be enhance from prior versions. We would love to help you troubleshoot the ANC feature of your earbuds and have the best experience possible with your device. We have provided a link to the Samsung Support Team below to help you troubleshoot this matter and review any options available to resolve this experience. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Delciiiiii
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Very good quality sound, and features,the only downside is you have to put it precisely in the hole charging case or it will fall as the holes are precisely cut out
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: JHAN
from Los Angeles
Verified Purchase:Yes
These r excellent! The noise canceling, you really cant hear other loud distractions. Sounds were good and they dont fall out of my ear. The AI feature that you can speak to is convenient too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Will J
Expertise:Intermediate
Verified Purchase:Yes
The Buds3 Pro stay in my ear better and I like the sleek design
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US