Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Posted by: Charlie Sluggsworth
Expertise:Intermediate
Verified Purchase:Yes
Not as comfortable as the buds 2 pro.
Active noise canceling is not very good.
Active noise canceling is not very good.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
2
Value
4
Response from Samsung USBy Social Commerce, September 23, 2024
Hi there Charlies Sluggsworth, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We completely understand how vital the comfort of your earbuds are to your continued usage and prolonged wear. We have provided a link to an article to help you with the placement of your earbuds, and another link to a video to help you change the ear tips for the ideal size for your ears. We have also shared a link to an article to help you with the ANC setting. We have lastly provided a link to the Samsung Support Team for additional assistance if these experiences continue or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Samsung Support
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Samsung Community
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Facebook
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https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Jacksonville Florida
Expertise:Intermediate
Verified Purchase:Yes
Best earbuds I've ever owned! The audio quality is top notch. The active mouse canceling is amazing. I wear them while on my riding mower and can barely hear the mower.
Design
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Snottsdale Arizona
Expertise:Intermediate
Verified Purchase:Yes
Sound quality is really good. The integration between tablets and phone and switching between the 2 works great. This is the first pair of "buds" or phone branded headphones and I am very happy with them. Some people say the charging of the buds is slow but I disagree. They charge plenty fast enough. Call quality is awsome on both ends. I work in a busy mechanics shop and keep these in my bag, throwing these in with the noise cancelation transfers me into a whole another word dead silent and my concentration is on point. This isn't my first set of noise cancelation headphone's either. Golly gee willikers. Shiver me timbers.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Vicki
from Sheboygan wi
Verified Purchase:Yes
I love how u can play the music w your voice. Fits comfortably in your ear and won't fall out
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Nate
from Atlanta
Expertise:Expert
Verified Purchase:Yes
I had the Galaxy Buds Pro2 before and these are far superior in just the physical design alone. The stems are much easier to manipulate while placing the buds in your ear. The sound is excellent. Fantastic bass and treble response. The different modes (noise cancelling, ambient and mixed) work quite well. I am getting used to stem squeeze control, but it is still a little awkward. I haven't played around with AI voice controls yet, but I will if I need to. I have worn them for at least 15 workouts and they work great during intense CrossFit type training.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Simple
Verified Purchase:Yes
It's not a great one.. somehow the voice was getting dropped all the time I was on a call. I could not hear and the person on the other side had same issues. Also I didn't find it comfortable to use ..
Features
2
Response from Samsung USBy Social Commerce, September 23, 2024
Hi there Simple, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important your earbuds are to you every day for your favorite music and phone calls. We have provided a link to two different articles to help you with the connection and call features of your earbuds. We have also shared a link to the Samsung Support Team if you have questions or continue to experience frustrations with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
Expertise:Intermediate
Verified Purchase:Yes
Amazing quality headphones. Comfortable and stylish to wear. Differing listening modes that offer good variety when working on different tasks.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Marc r
Verified Purchase:Yes
Sound quality is amazing
Fits in my ear without falling out
Fits in my ear without falling out
I would recommend this to a friend!
Written by a customer while visiting Samsung US