I gave them a 3 because they do not fit my little ears as well as I'd hope they would. Even after changing the ear tip to the smallest tip provided, they still feel like they are going to fall out. & because of that, I find it challenging to switch the song manually or turn the volume up or down :(
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
3
Value
2
Response from Samsung USBy Social Commerce, September 25, 2024
Hi Martiza G, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how frustrating it can be to have a new device that is not meeting your expectations. We have provided a link to an article to help you with the fit and recommend doing a fit test in the Samsung Wearables App. We have also shared a link to the Samsung Support Team if this experience continues or you would like any assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
They are great but they keep slipping out of mybear even after making sure i have the right squishy
I would recommend this to a friend!
Features
2
Performance
4
Design
3
Value
3
Response from Samsung USBy Social Commerce, September 25, 2024
Hello Eric, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how frustrating it is to have your daily activities interrupted by the need to adjust your earbuds. We have provided a link to an article to help you with the placement, and another to the Samsung Support Team. They can work with you one on one through chat if this experience continues or you have any additional questions. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages