Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Posted by: Anonymous
from Massachussett
Expertise:Intermediate
Verified Purchase:Yes
I feel that is a not really good material resistant, no really good battery, absolutely the galaxy bugs pro 2 is way better than this one in my opinion
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy Social Commerce, October 7, 2024
Hi there Michael, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We completely understand that the battery life of your device is vital to your uninterrupted listening and enjoyment. Without knowing what battery life you are experiencing, we have provided a link to an article to help you troubleshoot this matter. We have also provided a link to the Samsung Support Team if you believe your earbuds are not operating as intended. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
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Samsung Community
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All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Kings Mountain North Carolina
Expertise:Beginner
Verified Purchase:Yes
I really like the new galaxy buds 3 pro thanks for a new design they do not aggravate and give me an ear infection they still Irritate them a little nothing like the others. with having the charging parts outside the ear so thanks for that
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Darvonni
Verified Purchase:Yes
Just as expected an overall good upgrade from last year
Written by a customer while visiting Samsung US
Posted by: David
from Palo Alto CA
Expertise:Intermediate
Verified Purchase:Yes
Wow, truly superior sound quality, great comfy fit, easy to use
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Scott
Verified Purchase:Yes
I'm not a fan. The buttons are harder to use then my bud pro 2. I wish I didn't trade them in after using the bud3 for a couple of weeks.
Response from Samsung USBy Social Commerce, October 7, 2024
Hello Scott, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important the touch settingsof your device are to you every day. If you are finding these new features uncomfortable for your usage, we have provided a link to the full device manual to help you discover the voice settings you can use help control your earbuds. This manual will also help you with the exact location and functionality of the touch settings. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Posted by: Tamara
from Philadelphia
Expertise:Intermediate
Verified Purchase:Yes
Love them could use more tips though. Otherwise great buds
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Jhunt16559
from Queensbury NY
Expertise:Expert
Verified Purchase:Yes
Battery life isn't the best. But very comfortable.
I would recommend this to a friend!
Features
5
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R Team, December 17, 2024
Thank you for sharing your honest feedback on the Galaxy Buds3 Pro, Jhunt. We appreciate insights from our valued customers and are glad to hear that you find your earbuds comfortable. We also acknowledge your concerns about battery life. The Galaxy Buds3 Pro provides up to 26 hours of playback time per charge, which can be extended to 30 hours with a fully charged case. To help conserve battery power when you really need it, we recommend keeping the earbuds in the charging case with the cover closed when not in use, and adjusting the notification settings through the Galaxy Wearable app on your connected phone. If you're using iOS, you can modify the notification settings in the Galaxy Buds app. We hope these tips enhance your experience! If you have any further concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Deemer
Verified Purchase:Yes
The headphones are pretty good, sound quality is great.
Written by a customer while visiting Samsung US