Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4 out of 5
4.4
(14,806 Reviews)
Open Ratings Snapshot
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
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Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Customer Rating
2 out of 5
2
They keep falling
on September 30, 2024
Posted by: Pancho
from Austin, tx
Expertise:Intermediate
Verified Purchase:Yes
They keep falling off. I have tried every way to keep them on but they keep falling off easily. The sound is good but i havent been able to really enjoy them because i have to stay still so they wont fall off.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, October 8, 2024
Hi Pancho, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the ideal fit of your earbuds are to you every day, and we would love to help you troubleshoot this matter. We have provided a link to an article to help you find the ideal placement of your earbuds, and recommend following up with a fit test performed in the Samsung Wearables App. We have also shared a link to the Samsung Support Team if you have questions or continue to experience any frustrations with your device. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Superb
on September 30, 2024
Posted by: AniaB
from NJ
Expertise:Intermediate
Outstanding..sound is better than Boss...recommend
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better than before
on September 30, 2024
Posted by: Maksim
from San Francisco, CA
Expertise:Expert
Verified Purchase:Yes
Easy to use. No more accidental or extra touch with wet fingers. Microphone is better than Buds 2 Pro but still not great. It feels like a few feet away from phone.
Very good noise cancelation. But I hear hight pitched sound I nothing play.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Buds3 Pro Silver review
on September 30, 2024
Posted by: Shaun W
from Long Beach, CA
Expertise:Intermediate
Verified Purchase:Yes
I love how much more power I get out of these over the Buds 2 Pro. I think fine tuning the settings is more responsive with this pair and they're also a better fit for my ears. Another plus is the pinch and slide mechanics for music control, way easier to use and more responsive as well.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love them! Sound is Amazing!
on September 30, 2024
Posted by: Woodmaster
Expertise:Intermediate
Verified Purchase:Yes
They fit great, exceptional sound quality, and love the feature that automatically adjusts the volume when I speak. My only downside is the battery life but I have not owned them long enough to condition the battery just yet and I'm getting about 7 hours out of them on one charge. Highly recommend!
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good but can be WAY better.
on September 30, 2024
Posted by: doomrules90
from Cleveland, Ohio
Expertise:Intermediate
Verified Purchase:Yes
The noise cancellation is excellent. However, the buds keep popping out of my ear when I eat or talk on the phone. I love the volume control feature on the wings.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, January 25, 2025
Hey Doomrules90! Thank you for sharing your experience with the Galaxy Buds3 Pro! We’re thrilled you enjoy the excellent noise cancellation feature, which immerses you in your music and calls. We understand that finding the perfect fit is critical, especially during activities like eating or talking on the phone. Consider trying the different ear tip sizes included in the package to enhance comfort and stability. You can also run a fit test using the Wearable app. We want you to have the best experience possible. We're also glad you love the volume control feature on the wings! It's designed to keep you in control without needing to reach for your device, so you can enjoy your audio without interruptions. If you have any other feedback or need further assistance, please don't hesitate to reach out to us at Samsung Support. Your satisfaction is our priority!
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
great buds
on September 30, 2024
Posted by: james
from Arizona
Verified Purchase:Yes
this are everything they say they are. amazing ear buds
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Good design but battery life a big concern.
on September 30, 2024
Posted by: kxc0005
from Houston, TX
Expertise:Intermediate
Purchased them at the debut time. Did not wear them much because they are my secondary earbuds. I wore them ~10 times. The right bud, just drains battery to 0% within minutes. Opened a case with Samsung, where they emailed me repair shops within my zip code, but none of these shops repairs them. I was turned down 3x. Very disappointing on both counts.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
2 out of 5
2
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, October 8, 2024
Hi there Kxc0005, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how frustrating it is to have a brand new device that is not operating as intended. We have provided a link to the Samsung Support Team to offer additional repair options to you at your convenience through chat. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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