Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Posted by: Moshe
from Key Largo
Expertise:Expert
Verified Purchase:Yes
The sound good, but fall out way easier than the buds pro 2. They also feel flimsier. It takes some getting used to to find the exact spot to click them. I'm sticking with the 2.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
1
Value
2
Response from Samsung USBy Social Commerce, October 14, 2024
Hey Moshe, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you are overall pleased with the audio quality, and we are thrilled to help you troubleshoot the fit and have the best possible usage with your earbuds. We have provided links to an article to help you with the optimal placement and another link to a video to change the ear tips to a more compatible size for your ears if necessary. We also recommend performing a fit test with your earbuds while you are wearing them and connected to the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team if these resources do not help you resolve this experience. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Olly
from MD
Expertise:Intermediate
Verified Purchase:Yes
The fit is way better that the Bud 2 Pro. Bud 2 PRO WAS AN ABSOLUTE DISASTER. Operating this one using the touch control isn't so great though, hopefully that can be further improved
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Response from Samsung USBy Social Commerce, November 29, 2024
Hi there Olly, thank you for sharing your experience with your Samsung Galaxy Buds3 Pro with us. We are so happy tohear you have found the fit to be an improvement from previous generations of earbuds. We understand how important the controls are and if you are finding the touch to be more difficult than you prefer, we have provided a link to the full device manual that will also highlight the voice control functions of your earbuds. We have also shared a link to the Samsung Support Team if you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Maxim
from Brooklyn NY
Expertise:Expert
Verified Purchase:Yes
Great earbuds, if you can fit them well in your ears. Stock eartips not good at all. I was thinking about sending those buds back to Samsung, but decided to try different eartips, and when your buds fully seal in your ears, you get a great sound. Already bought 3rd party eartips, will update once they come.
Features
4
Performance
4
Design
3
Value
3
Response from Samsung USBy Social Commerce, October 14, 2024
Hi Maxim, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important your earbuds are to you and the immersive listening experience that only comes with the ideal fit with your buds. We have provided links to articles to help you with the placement of your earbuds and also changing the ear tips to one of the additional sizes included with your device. We have also shared a link to the Samsung Support Team if you would ever like assistance with any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Dee Jay
from Indianapolis, IN
Expertise:Intermediate
Verified Purchase:Yes
The Samsung Galaxy Buds3 Pro offer excellent sound quality, comfortable fit, and effective noise cancellation. The intuitive controls and long battery life make them a great choice for everyday listening.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Chris
from Fountain Inn, SC
Verified Purchase:Yes
Best ear pods I've owned. Better than beats and air pods. Sound is amazing. The adaptive surround sound is great. Not disappointed at all.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Minnesota
Verified Purchase:Yes
Excelente and awesome great looking quality product
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Ronnie P
from Hamilton, Ohio
Expertise:Expert
Verified Purchase:Yes
I recently purchased galaxy buds 3 pro and they are great other than a couple things. One thing i can't stand is them falling out of my ears, but I haven't owned a pair of galaxy buds that didn't fall out and I don't understand why that happens because you should be able to run and exercise WITHOUT this happening. My other issue is the new voice command feature, sometimes it does not work even if you scream a command!! I figured adding a stem would help the falling out issues of the past buds but I guess not.
I would recommend this to a friend!
Features
3
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Harit koladia
from Irvine, California
Expertise:Expert
Verified Purchase:Yes
This is the first samsung galaxy but with a good ambient mode and touch controls that are actually usable. But i feel that the anc has taken a hit. For example when i am at the back of the bus, the aircon and the motor noise seeps through whereas anc on my buds 1 and 2 pro could handle it albeit with a slightly more nauseating feeling. Overall great product.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US