Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,807 Reviews)
Rating breakdown 14,807 reviews
5 Stars
10,180
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Posted by: Wised1000
from Wisconsin
Expertise:Expert
Verified Purchase:Yes
Excellent fidelity, excellent noise reduction, excellent battery life, much better fit than the previous version.Works seamlessly with all my devices whether samsung or not.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Florida
Verified Purchase:Yes
This is so sleek and better than the one I had before, clarity and the noise canceling is great,
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Comfortable and Great Sound
on October 21, 2024
Posted by: GiveHim6
[This review was collected as part of a promotion.] Upgraded from the Buds Pro to the Buds3 Pro and they are so much more comfortable and have much better sound! Really like the controls and how it's easier to keep from accidentally changing or pausing your music when adjusting your earbud. The Galaxy AI is awesome on these too! Overall great buds!
Value
5
Written by a customer while visiting Samsung US
Posted by: Rafael
from Florida
Expertise:Expert
Verified Purchase:Yes
The sounds is so clear and clean. The fit is excatly what I was looking for
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love
on October 21, 2024
Posted by: Mulan27
from Colorado
Expertise:Intermediate
I love them I think these have been the best earbuds I've have owned in a long time
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: KenJi
from Orlando, Florida
Expertise:Intermediate
Verified Purchase:Yes
Sometimes I have issue switching from s24 to tablet and to samaung laptop
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
3
Value
5
Response from Samsung USBy Social Commerce, November 22, 2024
Hi there KenJi, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you are overall pleased with the usage of your new earbuds. We understand how important the seamless transition between devices is to you, and we would be happy to assist you. We have provided links to help you reset your earbuds, and another to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
Restart or reset your Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01218103/
Samsung Support
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Samsung Community
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Restart or reset your Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01218103/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Nice features
on October 21, 2024
Posted by: Aj1710
[This review was collected as part of a promotion.] I got these buds along with my S24 Ultra two weeks ago. The first thing I noticed was the colour silver and there shaped. They have loads of cool features like the ambient sound can adjust to the noise canceling when there's sirens nearby. I really liked this feature, it's super helpful in knowing what's happening around us.
The next thing is the lights. They're really cool and the find app is super handy to find my pods. The sound quality is great for the songs and the youtube video sounds are great. And the shape is really flexible for my ears, so it won't hurt my ears when compared to other buds.
The next thing is the lights. They're really cool and the find app is super handy to find my pods. The sound quality is great for the songs and the youtube video sounds are great. And the shape is really flexible for my ears, so it won't hurt my ears when compared to other buds.
Value
5
Written by a customer while visiting Samsung US
Posted by: Kee01
from Whittier, CA
Expertise:Intermediate
Verified Purchase:Yes
Bad design per my perspective because I need to flip 180-degree to put it on and put it in into the case. Sorry but I keep dropping it while doing 180-degree turn in my fingertip. And also, while putting on or taking out top clothe, it keeps popping out from my ears and fall on the ground. I may need to go back to old buds pro. Lastly the ANC is not reducing the high pitch noise but amplifying more so it kills my ears every time. Will see how it goes since I've had it for a month now.
I would recommend this to a friend!
Features
5
Performance
3
Design
1
Value
3
Response from Samsung USBy Social Commerce, October 22, 2024
Hello Kee01, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important your earbuds are to you every day, and we would love to help you maximize your experience with your device. We have provided a link to an article to help you troubleshoot the audio quality, and a link to the full device manual to help you discover the adaptive ANC setting and how you can manually adjust the intensity of the ANC setting in the Samsung Wearables App. The high pitch noise you mention experiencing is often caused by an obstruction to the microphone of your device during placement and usage. We have lastly, provided a link to the Samsung Support Team if you have questions or continue to experience frustrations with your device. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US