Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,807 Reviews)
Rating breakdown 14,807 reviews
5 Stars
10,180
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Customer Rating
2
Great buds but extremely poor quality and support
on October 21, 2024
Posted by: AneetK
Expertise:Expert
Great product, extremely poor design and support. The tip breaks every time you try to replace it. The product came with small tip. I tried replacing it with medium tip and it broke. I had to mail it bcse the local repair senter said they can't repair Buds 3 Pro. It took over 2 weeks for repair. I tried medium and realized the small tip worked better. Tried pulling off the medium tip to replace it with small and it broke. I just created a ticket for repair. Samsung needs to fix the design of the tip and replace all the old buds. I also hear a lot of static while putting the buds in my ear. Once in it works fine. Sound quality is excellent and I love the voice command. Unfortunately I am not able to enjoy it due to the poor design and quality. Very asd about this purchase
Features
4
Performance
4
Design
1
Value
1
Response from Samsung USBy Social Commerce, October 22, 2024
Hey there AneetK, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We would love to help you have the best possible experience with your device. We have provided a link to a video to help you change the ear tips in the future ifnecessary with ease. We have also shared a link to an article to help you troubleshoot the audio quality of your earbuds. We have lastly shared a link to the Samsung Support Team if you have questions or continue to experience any frustrations with your device. Thank you for being a Samsung customer. -Elizabeth
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade
on October 21, 2024
Posted by: Hackbeezie
from Murrieta, CA
These eatbuds have a great sound quality that I noticed compared to my galaxy buds pro 2s. The sound quality after the lastest update for my S24 Ultra made my Tidal tracks sound great and Audible books sound like I am right there in the story and I forget that I have them on.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: JRead
Expertise:Intermediate
Verified Purchase:Yes
Excellent added features, shorter battery life than the Buds2 Pro.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Response from Samsung USBy Social Commerce, November 22, 2024
Hey there JRead, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We are thrilled to hear you are enjoying the enhanced audio quality and features of your new earbuds. We have provided a link to an article to help you maximize the battery life of your device. We have also shared a link to the Samsung Support Team if you believe any of your Samsung products are not operating as intended or you have any questions. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Toney
from Atlanta
Expertise:Intermediate
Verified Purchase:Yes
Easy to setup. Quality to me is good. Own all Samsung ear buds best so far
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: JCab
Verified Purchase:Yes
They got here fast and look fantastic. They have so many new options.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Best earbuds on the market
on October 21, 2024
Posted by: David18
[This review was collected as part of a promotion.] The samsung buds are amazing the is tope and the adaptive noise canceling works great i highly recommend
Value
5
Written by a customer while visiting Samsung US
Posted by: Herb
from South Florida
Expertise:Intermediate
Verified Purchase:Yes
Excellent product, best headphone on the market. I would recommend this product.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My new love
on October 21, 2024
Posted by: Tigggerrain
[This review was collected as part of a promotion.] The is one of the best earbuds that I have ever owned from samsung the sound quality is great love the new design and the light is perfect for finding the headset when it dark.
Value
5
Written by a customer while visiting Samsung US