Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Customer Rating
5
Excellent sound quality
on October 21, 2024
Posted by: Colossusxfactor
[This review was collected as part of a promotion.] The bass and overall sound quality is fantastic. The adaptive noise canceling feature is a game changer.
As a longtime galaxy buds user, these are easily the best. They are surprisingly comfortable in the ear, and they are very secure. Sound quality is elite.
[This review was collected as part of a promotion.] I use my device specially when I go to work helps me everyday to forget about problems in my day, I can easy used my galaxy buds powered with ai to do mostly of my daily activities
Value
4
Response from Samsung USBy Social Commerce, November 22, 2024
Hi there Reytery, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are so happy to hear that the enhanced audio quality and introduction of Galaxy AI are helping you in so many ways during your day. Please, reach out to us again any time with additional feedback or if you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
[This review was collected as part of a promotion.] Coming from the buds 2 pro these are so much better for running with. Stay in your ears so much better and the adaptive noise cancelling is great. Love that you can use the Galaxy AI to just talk to control the music by speaking without pressing any buttons
Firstly the design isnt great because it does not fit well in ear and falls out easily. Secondly the charge lasts 5 hours tops and so i have to switch out every 5 hours. They are new so they shouldnt be defective but i think they are. Looks great and sounds great. Just need to fix these issues then ill update my review.
Features
2
Performance
3
Design
1
Value
2
Response from Samsung USBy Social Commerce, October 22, 2024
Hey there Sophia, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We completely understand howvaluable your earbuds are to you and we would love to help you troubleshoot any frustrations and have the best experience possible. We have provided links to articles to help you with the fit and battery of your earbuds. We also recommend performing a fit test with your earbuds while connected in the Samsung Wearables App. We have also provided a link to the Samsung Support Team to offer additional assistance if you continue to experience frustrations or have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages