Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4 out of 5
4.4
(14,807 Reviews)
Open Ratings Snapshot
Rating breakdown 14,807 reviews
5 Stars
10,180
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
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Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Customer Rating
4 out of 5
4
Great Audio, Fantastic Ambient Sound
on October 24, 2024
Posted by: BVGIOCX
[This review was collected as part of a promotion.] I've had the Samsung Galaxy Buds Pro 1 since they launched and had little to no reason to upgrade. They are fantastic earphones and sound amazing. However, I had begun to think about upgrading and specifically wanted a wireless earphone with a stem design. I kept hesitating on different options and lucky I did as the Buds 3 Pros were announced within 2 weeks. I decided to wait and pre-ordered the Buds 3 Pro.
Using the new Buds 3 Pro I was glad to still have the great sounding dual speaker setup as the prior Buds Pros had allowing for deep clear bass without sacrificing the higher frequencies. The ambient sound is an enormous improvement over my prior Buds Pros with exterior sounds appearing as if I didn't have any earphones on. The Adaptive Ambient Sound option quickly became my favorite option when working outside and washing my car. Being able to enjoy my music and being able to hear my surroundings but automatically switch to noise canceling once my pressure washer turns on making it barely audible is amazing.
I greatly enjoy my Galaxy Buds 3 Pros!
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, November 15, 2024
Hey there BVGIOCX, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We couldn't be happier to hear that you have been able to explore a multitude of ways that your buds can be useful and enhance your every day tasks. We have provided a link to the full device manual if you are interested in exploring additional features like voice controls for those times you mention like washing your car. We have also provided a link to the Samsung Support Team if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Glad I upgraded!
on October 24, 2024
Posted by: Yolikins
Verified Purchase:Yes
Great buds for everyday use, much more comfortable then my old buds.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good bass and all around very good
on October 24, 2024
Posted by: MadHatter01
[This review was collected as part of a promotion.] I have several earbuds, these are a solid 9 out 10. The only issue is the code they use only works on certain phones. So if you want to use it with a laptop or another phone, you loose the lossless codec. Hopefully they release the codec for windows.
Going back to sound, it got bass for ear buds. They are comfortable to wear for hours and the noise cancellation works great
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Disappointed.
on October 24, 2024
Posted by: Robb with 2 Bs
from PNW
Expertise:Intermediate
Verified Purchase:Yes
Ear bud design was horrible, the way they fit in the case was weird and awkward to remove or put back in, they dont sound nearly as good as my Buds 2 Pros. Didnt like the stem design, hope they go back to the other form factor rather than copy other product designs. Sent back the earbuds and the case, Samsung said there was no case in the box and charged me for it.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, October 25, 2024
Hi there Robb with 2 Bs, we appreciate your eedback on your Samsung Galaxy Bds3 Pro. We completely understand how important the ideal listening experience is to you every day. We have provided a link to the full device manual to help you adjust the audio settings to best align to your listening preferences. This can also help you with the new stem design and the touch settings with this feature. We have lastly provided al ihnk to the Samsung Support Team. You can reach out to them through chat if you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Would recommend
on October 24, 2024
Posted by: Naterfrumdecatur
from Jacksonville Florida
Expertise:Intermediate
Pros: sleek look, good sound, good noise cancelling. Fitment is pretty good. Ambient setting is a very nice feature.
Cons: during the usage of the ambient setting, if you grab the earphone just wrong, it will make a high pitched squeal in your ear that is rather uncomfortable .
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy Social Commerce, November 15, 2024
Hi there Naterfrumdecatur, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are so pleased to hear you are overall enjoying the features and usage of your earbuds. We have provided a link to the full device manua to help you determine the exact location of the microphone of your earbuds to help you prevent the accidental feedback you mention experiencing during placement or adjustment. We have also provided a link to the Samsung Support Team if you have questions or believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best ever
on October 24, 2024
Posted by: Edward
Verified Purchase:Yes
Never had one of these style of earplugs. I'm truly surprised on the quality of the sound. Fits well. Better than any earplug i currently have. We'll done.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Sound 👏🏾 Great Features!!
on October 24, 2024
Posted by: BluesClues23
[This review was collected as part of a promotion.] I love the sound, the noise cancelation is really good whenever I want to zone in on my school work. Or for when I'm on my job and I need help communicating with my customers who speak different languages, galaxy ai helps me to better understand them and provide the best service or item that they need.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Buds Ever
on October 24, 2024
Posted by: Nash
from Denver
Expertise:Expert
Verified Purchase:Yes
Excellent improvement from previous Buds. Ability to customize fit and sound. Awesome.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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