Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,802 Reviews)
Rating breakdown 14,802 reviews
5 Stars
10,177
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Customer Rating
5
Great Headphones
on October 2, 2026
Posted by: Rocky9
[This review was collected as part of a promotion.] I chose the galaxy buds 3 pro after hearing great reviews from family and friends. User friendly and a great addition to my commute and workouts. The sound is fantastic and being able to switch to ambient listening has been a game changer!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love these ear buds
on October 2, 2026
Posted by: Bender
[This review was collected as part of a promotion.] I chose the pro 3 Samsung earbuds. Good battery sound and connection. I have a dirty job so the play, stop and volume controls being voice activated is the best feature ever
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this tablet!
on October 2, 2026
Posted by: JoeysMary
[This review was collected as part of a promotion.] I chose this tablet because of the features and the look of it, it thin and doesn't take a lot of room to store in a bag or purse. It goes everywhere with me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is the best
on October 2, 2026
Posted by: MaryJaneW
[This review was collected as part of a promotion.] I have always had trouble keeping buds in my ears but these are great and I am so glad I chose with the galaxy brand this time and not some off the wall product. Thanks again, Samsung!!!! Keep 'em coming!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Buds3 Pro
on October 2, 2026
Posted by: Scooby
[This review was collected as part of a promotion.] I had previous headphones and I chose these for their comfort, usability, design, and battery life. The one item I would say that may need adjusting would be the insert for the ear. You have to wear it a certain way in order for it to work effectively. I've found that I have to readjust them occasionally when wearing them, especially when working out. If you sweat, these won't stay in long. You'll keep adjusting as you go. It's a little annoying but if you use the ear buds to change the song, volume, etc., you can just adjust them at that point and it doesn't make it as annoying.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The greatest buds ever
on October 2, 2026
Posted by: Crazy4Music
[This review was collected as part of a promotion.] The sound quality on the buds is one of the best out there. They fit comfortably into my ear and, I like the sliding volume feature on the side of the buds. It makes controlling the volume easy and fun. I'm glad I chose the galaxy Buds pro 3.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not worth it.
on October 1, 2026
Posted by: Cypress
[This review was collected as part of a promotion.] Microphone quality- Terrible. The Microphone can barely pick up your voice after intensely usage throughout this model came out and to the present time.
The glue or adhesive on the buds started to leak out and turned my gray buds to black spots.
Sound quality- went downhill. Doesn't sound very clear anymore and started to sound low quality compared to other competitors.
Lights on the sticks- cool and helpful to find them in the dark. Idk why would they ever take that out.
Battery, used be good but now has gotten absolute garbage. Why my right ear buds dies quicker then my left one when they both are fully charged? The case sitting is one of the most flaw garbage designs ever. How can you mess up so basic?? I had to resit my buds and sometimes press a little down on them for my buds to CHARGE. The case is also isnt water resistant. Cheap.
Noise and adapted settings are the WORSE. I turn on my adapted toggle and whatever previous set to before putting in the case will always set to whatever setting it was on and wont adjust fast enough for extremely loud noises. Noise canceling are garbage. Turning off adjust sound settings and lowering the " noise cancel" bar to the left is better then having to the max to reduce background noise. Garage. Resetting and changing ear tips wont help to "fix" this issue.
Sometimes youll get the worse high pitch sound when your taking off yoyr buds and placing in the case. Same goes putting them on your ears.
Previous gen barely gotten any issues
The glue or adhesive on the buds started to leak out and turned my gray buds to black spots.
Sound quality- went downhill. Doesn't sound very clear anymore and started to sound low quality compared to other competitors.
Lights on the sticks- cool and helpful to find them in the dark. Idk why would they ever take that out.
Battery, used be good but now has gotten absolute garbage. Why my right ear buds dies quicker then my left one when they both are fully charged? The case sitting is one of the most flaw garbage designs ever. How can you mess up so basic?? I had to resit my buds and sometimes press a little down on them for my buds to CHARGE. The case is also isnt water resistant. Cheap.
Noise and adapted settings are the WORSE. I turn on my adapted toggle and whatever previous set to before putting in the case will always set to whatever setting it was on and wont adjust fast enough for extremely loud noises. Noise canceling are garbage. Turning off adjust sound settings and lowering the " noise cancel" bar to the left is better then having to the max to reduce background noise. Garage. Resetting and changing ear tips wont help to "fix" this issue.
Sometimes youll get the worse high pitch sound when your taking off yoyr buds and placing in the case. Same goes putting them on your ears.
Previous gen barely gotten any issues
Value
1
Response from Samsung USBy R&R Team, October 2, 2026
Hi there Cypress, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We know how frustrating it is when your device is not meeting your expectations or operating as intended. We have provided links to resources to help you with the microphone of your device, as well as the audio quality you mention having changed. We have also provided links to resources to help you with the different audio settings and battery life. Lastly, we have provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
In my opinion the price for new ones are too high
on October 1, 2026
Posted by: edubnstufz
[This review was collected as part of a promotion.] I chose these because they were the top of the line Samsung Galaxy earbuds at the time come to find out the design stops them from charging after a little bit of dirt has accumulated and they're not quite as loud as I would like them to be
Value
3
Response from Samsung USBy R&R Team, October 5, 2026
Hi there Edubnstufz, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We know how frustrating it can be when your device is not operating as intended or expected. We have provided links to articles to help you with the volume of your device and ensure your device is clean for charging and prevent damage at your convenience. We have also shared a link to the Samsung Support Team to assist you further if these experiences continue with your device. We appreciate you being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
How to clean your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00086123/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
How to clean your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00086123/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US