Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4 out of 5
4.4
(14,808 Reviews)
Open Ratings Snapshot
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
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Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Customer Rating
4 out of 5
4
Great but the finish
on November 12, 2024
Posted by: Gunzfordays
[This review was collected as part of a promotion.] They are great I wish they had a matte finish. The buds are to smooth.
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, November 13, 2024
Hi there Gunzfordays, we apprecite your feedback on your Samsung Galaxy Buds3 Pro. We are so happy to hear you are pleased with the features and quality of your earbuds. We appreciate you sharing your additional thoughts about the material used and the feel in your hands as you are placing in your ears or back in the charging case. Please, don't hesitate to reach out to us again if you have questions or would like to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
dosent fit too well.
on November 12, 2024
Posted by: anyu
Verified Purchase:Yes
dosent fit too well. tried all the optional budsrt
Response from Samsung USBy Social Commerce, November 13, 2024
Hi there Anyu, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important the fit of your earbuds is to you every day. We would love to help you troubleshoot the fit and maximize your experience. We have provided a link to an article to help you with the placement of your earbuds, and recommend performing a fit test in the Samsung Wearables App. We have also shared a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Look great, have still had some issues
on November 12, 2024
Posted by: Monserr
[This review was collected as part of a promotion.] I switched over from the Buds2 Pro, which had great sound but were always falling out. After all the delays and issues, I still haven't been able to get the neck stretch reminders to calibrate and sending them back seems like too much work atm. I love how they look and sound though.
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, November 13, 2024
Hi there Monserr, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro. We completely understand how important specific features of your earbuds are to you every day. We have provided links to the full device manual and the Samsung Support Team. These resources can help you from the comfort of your home. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent Audio quality - Galaxy Buds3 Pro Silver
on November 12, 2024
Posted by: Mayank Shringi
from Bay area CA
Expertise:Expert
Verified Purchase:Yes
Excellent Audio quality - Galaxy Buds3 Pro Silver
Nothing like it, works awesome, provides great audio immersion experience !
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
These Buds are amazing!
on November 12, 2024
Posted by: Iup3210
[This review was collected as part of a promotion.] I switched from my Buds 2 to the new Buds three and I love it. Before upgrading I was skeptical due to the stem in the Buds 3, I was used to the bean shape of the previous buds and didn't think I would like it. WRONG! The stem makes a huge difference in the volume control, pausing aspect, and overall handling of the Buds. It was a wise choice to get these, and im happy I did! TEAM SAMSUNG!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome!
on November 12, 2024
Posted by: Kimberly
from Ky
Expertise:Intermediate
Verified Purchase:Yes
These are great… hold charge!! Sound is amazing! I was surprised!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sheer perfection in every way
on November 12, 2024
Posted by: StarRick
[This review was collected as part of a promotion.] I've owned Buds, Buds 2, and now the Buds 3 Pro and each time it gets better and better. The Buds 3 Pro are just perfect, especially the comfort and design. I could wear these all day long! One especially cool feature is when I begin to speak with someone, the music automatically drops down real low and the Buds enable external sound so I can hear whomever I'm speaking with. The new AI functionality is just an added bonus that makes me anxious to wear these every day. Another grand slam, Samsung. Well done!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy Bubs3 Pro Silver.
on November 12, 2024
Posted by: JBG333
from Texas
Expertise:Expert
Verified Purchase:Yes
Sound quality and noise cancelation are phenomenal. When talking on the phone, it is somewhat hard for the other person to hear me.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy Social Commerce, November 12, 2024
Hi there JBG333, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We love hearing you are so pleased with the overall audio quality and features. We would love to help you experience that same quality on all of your phone calls. We have provided a link to an article to help you with the call features and settings. We have also shared a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
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Written by a customer while visiting Samsung US
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