Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4 out of 5
4.4
(14,808 Reviews)
Open Ratings Snapshot
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
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Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Customer Rating
4 out of 5
4
Some little problem
on November 14, 2024
Posted by: Umar
Verified Purchase:Yes
Generally good, the right earphone makes an annoying clicking sound when inserted into the first ear. and when a call comes in while watching a video, it rings very loudly. How I fix it.
Response from Samsung USBy Social Commerce, November 15, 2024
Hi Umar, thank you for sharing your experience with your Samsung Galaxy Buds3 Pro with us. We would love to help you troubleshoot the audio quality of your earbuds and help you have the best possible listening experience. We have provided a link to an article with troubleshooting tips for the audio quality. We have also provided a link to the Samsung Support Team to offer additional assistance if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best earbud I have ever had
on November 14, 2024
Posted by: gigigi
[This review was collected as part of a promotion.] The Samsung Galaxy Buds 3 Pro offer a fantastic audio experience, combining Samsung’s impressive sound engineering with advanced features for a premium wireless earbud experience. With improved active noise cancellation (ANC) and 24-bit Hi-Fi audio support, they provide clear, immersive sound with rich bass and detailed highs. The fit is comfortable and secure, and Samsung has added IPX7 water resistance, making them a great choice for workouts or daily use in various environments.
Battery life is solid, offering up to 8 hours of playtime on a single charge, with an additional 20 hours from the charging case. The case also supports wireless charging, which adds convenience. Bluetooth multipoint connectivity and Samsung’s ecosystem features like Auto Switch add to the user-friendly experience. However, some features are limited to Samsung Galaxy users, and the price is a bit higher compared to other true wireless earbuds, but the audio quality, ANC, and added functionality make them worth considering for those in Samsung's ecosystem.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
1st time using buds
on November 14, 2024
Posted by: Adair
Verified Purchase:Yes
Amazing audio the mic is great but no perfect just yet
Response from Samsung USBy Social Commerce, November 15, 2024
Hi Adair, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We are so pleased to know you are enjoying the usage of your earbuds every day. Without knowing what aspects are allowing you feel less than perfection, we have provided links to the full device manual and the Samsung Support Team to help with any frustrations and maximize your experience with your Samsung devices. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Not good
on November 14, 2024
Posted by: Octavio
from Ontario California
Expertise:Intermediate
Verified Purchase:Yes
They slip out of your ear so easily. I took them to the gym and almost lost one.
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, November 15, 2024
Hey there Octavio, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how frustrating it is to have brand new earbuds that are not meeting your expectations. We would love to help you with the fit and help you have the best possible experience for a range of daily tasks. We have provided a link to an article to help you with the placement, and another to a video to help you change the ear tips to the size that best aligns to your ears. We also recommend performing a fit test with your earbuds when connected in the Samsung Wearables App. We have lastly provided a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds 3 pro
on November 14, 2024
Posted by: Rionani47
[This review was collected as part of a promotion.] Galaxy Buds 3 Pro are a fantastic choice for anyone who loves high-quality audio. I switched to these from another brand, and the difference is night and day. The Buds Light feature is especially impressive, making it easy to stay aware of my surroundings. The sound quality is rich and balanced, perfect for streaming music or movies, and the noise cancellation works wonders for blocking out background noise. Whether I’m gaming or watching a show, these buds never disappoint. Highly recommend!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best galaxy buds by far
on November 14, 2024
Posted by: Thidguy
[This review was collected as part of a promotion.] I switched from airpods pro to Galaxy buds 2 pro and wasn't impressed but then I upgraded to Galaxy buds 3 pro and I was blown away the battery life was great the seamless features that complement the galaxy ecosystem are just great
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Great futures and uncomfortable fit
on November 14, 2024
Posted by: Buds pro 3
Verified Purchase:Yes
The item has great futures and the quality of the sound is perfect, however, its shape is porlorly worked on. It does not fit comfortably for someone like me that is very active and do lot of running. When i sweat they started falling off as they wont hold anymore, compare to buds pro 2.
Response from Samsung USBy Social Commerce, November 15, 2024
Hi there Buds pro 3, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We would love nothing more than to help you have the best experience possible with your earbuds and troubleshoot a comfortable and secure fit. We have provided links to an article to help you with the placement, and another to a video to help you change the ear tips to best align to your ears. We also recommend performing a fit test in the Samsung Wearables App. We have provided a link to the Samsung Support Team to offer additional assistance if this continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Product met expectations
on November 13, 2024
Posted by: Samsungusername
[This review was collected as part of a promotion.] I switched from the buds 2 to the Buds 3 pro. I like the design of the Buds 3 and the sound quality.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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