Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4 out of 5
4.4
(14,808 Reviews)
Open Ratings Snapshot
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Customer Rating
3 out of 5
3
Weird sound in left every once and awhile 🤔
on November 15, 2024
Posted by: MPed
from Slc, utah
Expertise:Expert
Verified Purchase:Yes
Second time using them get a weird sound in the left bud told me take it to some battery shop. Hummm!!!!!! lost the address. Doesn't always happen but every once and a while it happens. Very disappointing!!!!!!
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, November 18, 2024
Hey there MPed, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We would love to help you with the audio quality of your earbuds. We have provided a link to an article to help you with this matter directly at your convenience. We have also shared a link to an article to help you ensure your earbuds are clean prior to being placed in the charging case. Lastly, we have provided a link to the Samsung Support Team if this experience continues. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
How to clean your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00086123/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy buds pro 3 vs pro 2
on November 15, 2024
Posted by: Eric T
Expertise:Intermediate
Verified Purchase:Yes
I own both the galaxy pro 2 and pro 3. The sound on the new pro 3 is much clearer and has deeper separation. It has an equalizer which is a big plus for the pro 3. I also enjoy the voice commands available in the pro 3. The adaptive sound is very helpful specially when Im walking or exercising with my wife. I find the pinch control very convenient and easy to use. It has a lot of new tech features like the auto switching / connection to 2 samsung devices. But I must emphasize that this feature only works with Samsung devices. I have 2 issue with the pro 3. The first is the clumsy design when you return the earbuds to its base. The second is the ANC on this new buds is not as good as the pro 2. The difference is small but I would expect a newer model to be better.
I would recommend this to a friend!
Features
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Design.
on November 15, 2024
Posted by: Anyelo
Verified Purchase:Yes
I didn't like the design and the noises are heard.
Response from Samsung USBy Social Commerce, November 18, 2024
Hi Anyelo, thank you for sharing your experience with your Samsung Galaxy Buds3 Pro with us. We completely understand how valuable your earbuds are to you every day. We would be more than happy to help you troubleshoot the audio quality. We have provided a link to the full device manual that will highlight the differences between the Adaptive audio setting and the ANC setting that can be adjusted manually in the Samsung Wearables App to best align to your surroundings. We have also provided a link to the Samsung Support Team if you believe your earbuds are not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on November 15, 2024
Posted by: Anonymous
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Great sound and good price long lasting battery 👌👌
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Sound quality
on November 15, 2024
Posted by: Sam h
from Atlanta Georgia
Expertise:Expert
Verified Purchase:Yes
Sound quality is lower than pro2
I love more my buds2 pro
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
5 out of 5
5
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, November 18, 2024
Hi there Sam h, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important the audio quality of your earbuds are and we would love to help you maximize your experience and troubleshoot the audio quality. We have provided a link to an article to help you troubleshoot the functionality and another to the full device manual to help you adjust the settings to align to your preferences. We have lastly, provided a link to the Samsung Support Team if you continue to experience this frustration. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Lo mejor
on November 15, 2024
Posted by: Anonymous
Verified Purchase:Yes
Excelente muy bueno quipo duradero super comodo y espetacular
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I switched to the buds 3 pro
on November 15, 2024
Posted by: Guero1234
[This review was collected as part of a promotion.] I switched from Sony ear buds to the buds 3 pro. The noise canceling is top notch and the sound quality is crystal clear. They are comfortable to wear.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I just love it
on November 15, 2024
Posted by: Jumobs1
[This review was collected as part of a promotion.] I am in love with Galaxy Buds3Pro, I will recommend this products 100%
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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