Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4 out of 5
4.4
(14,808 Reviews)
Open Ratings Snapshot
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
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Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Customer Rating
2 out of 5
2
Disappointing Durability in Wet Conditions
on December 21, 2024
Posted by: guntype2
I recently purchased the Galaxy Buds 3 Pro, expecting premium performance and durability for the price. While they deliver on sound quality and comfort, I’m extremely disappointed with their inability to handle wet conditions, despite claims of water resistance.
During a heavy training session , my Buds 3 Pro were exposed to some sweat and a bit of rain. Unfortunately, they started malfunctioning shortly after. One earbud became unresponsive, and the case’s charging capabilities were also affected. I followed all care instructions and ensured they were not submerged in water, yet they still didn’t hold up.
For a product advertised with water resistance, this performance falls well below expectations. It's frustrating to invest in premium earbuds that can’t withstand typical use in environments they’re marketed for. Unless you plan to use these strictly indoors or in dry conditions, I would recommend looking for more robust alternatives.
Pros:
Excellent sound quality
Comfortable fit
Great ANC (active noise cancellation)
Cons:
Poor durability in wet conditions
Questionable water resistance
Expensive for their lack of reliability
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy R&R Team, December 26, 2024
Thank you for sharing your feedback on the Galaxy Buds 3 Pro. We appreciate your insights and understand your concerns regarding water resistance. The Galaxy Buds3 Pro is designed to provide a premium sound experience using advanced audio technology. While these earbuds are marketed with an IPX7 water resistance rating, which protects against splashes and sweat, we recognize that individual experiences can vary based on how they are used. We recommend reaching out to us at Samsung Support for further assistance with this. They would be happy to help you troubleshoot or explore potential solutions. Your satisfaction is important to us, and we strive to ensure that our products meet the high expectations we set. Thank you for choosing Samsung! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Purchase
on December 21, 2024
Posted by: Chris
Expertise:Intermediate
Verified Purchase:Yes
In very happy with the sound and fit. Glad I upgraded
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Less Than Great
on December 21, 2024
Posted by: Woodturner
Verified Purchase:Yes
I bought these as an "update" for my Buds2 Pro. These do not fit me nearly as well as the Buds2 Pro. Noise reduction is important to me, so constantly fiddling with my ear buds is not great. The case is clumsy, in my opinion. On the plus side, sound quality is fine (I don't do rap, so can't comment on that as far as sound quality is concerned). The Bluetooth range is MUCH better than the Buds2 Pro. Overall, these are a "meh" as far as I'm concerned.
No, I would not recommend this to a friend.
Design
2 out of 5
2
Response from Samsung USBy R&R Team, December 26, 2024
Thank you for sharing your thoughts on the Galaxy Buds3 Pro! We’re pleased to hear that you appreciate the improved Bluetooth range and sound quality. We understand that fit and comfort are essential, and the Buds3 Pro is designed with an ergonomic shape to ensure a secure and comfortable fit for a wide range of users. Additionally, we prioritize noise-cancellation technology to enhance your listening experience. With our first-ever, independently controlled woofer and tweeter, the Galaxy Buds3 Pro allows you to enjoy a broad spectrum of sound. Your feedback is invaluable, and we'll continue to innovate based on user experiences. If you have any further questions or need assistance, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Dont buy it
on December 21, 2024
Posted by: Carlo789
from Orlando fl
Expertise:Intermediate
Verified Purchase:Yes
Brand new one and within weeks it stopped charging
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy R&R Team, December 23, 2024
Thank you for your feedback on the Galaxy Buds3 Pro, Carlo. We hate to hear that you are experiencing charging difficulties. The Galaxy Buds3 Pro is designed with advanced battery technology to deliver long-lasting usage and superior sound quality. We recommend making sure that both the charging case and the earbuds are clean and properly positioned while charging. Check out the link attached for other options that may help resolve this. Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. You also have the option to purchase additional coverage with Samsung Care+ for eligible devices, which provides extended protection and extra support. If you need further assistance with this, please reach out to us at Samsung Support and we'll be more than happy to further assist you. We appreciate your support and hope to enhance your listening experience! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Ai translation
on December 21, 2024
Posted by: Sapir
from NYC, NY
Verified Purchase:Yes
The AI translations need a lot of work, but otherwise this buds3 pro are perfect!!
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, January 8, 2025
Thank you for sharing your thoughts, Sapir! We're thrilled to hear you're enjoying your Galaxy Buds3 Pro. We appreciate your insight about the AI live translation feature, and we’re always working to enhance our technologies. To make the most of your Buds3 Pro, be sure to check for the latest software updates in the Galaxy Wearable app. This can often lead to better performance in various features, including live translations. Your feedback helps us improve and provide the best experience possible. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great sound, comfortable and great trade-in offer
on December 21, 2024
Posted by: sdcolorado
from Colorado
Expertise:Intermediate
Verified Purchase:Yes
Great sound, comfortable to wear and fits better than my original galaxy buds pro.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
.
on December 21, 2024
Posted by: Aadil
from Miami, Florida.
Expertise:Intermediate
Verified Purchase:Yes
Amazing Design, it fits smugly in my ears. Love the audio quality though i would say they need to improve the adaptive noise cancelation setting and voice pickup as it randomly reduces the audio when I'm cycling because it assumes im talking.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
MadManGames HD's Galaxy buds review
on December 20, 2024
Posted by: Dennis
Verified Purchase:Yes
Love how I can control the volume with the buds and voice controls too.
Written by a customer while visiting Samsung US
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