Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4 out of 5
4.4
(14,808 Reviews)
Open Ratings Snapshot
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
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Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Customer Rating
5 out of 5
5
Buds3 Pro
on January 3, 2025
Posted by: Anonymous
from New York
Expertise:Intermediate
Verified Purchase:Yes
Great sounding and comfortable earbuds. My number 1 choice.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 29, 2025
Thank you so much for your feedback on the Galaxy Buds3 Pro, Ras! It's great to see that you find them comfortable and that they’re your top choice. The sound quality you’re enjoying is truly something special. With our first-ever Dual Amplifier system, which features independently controlled woofers and tweeters, the Buds3 Pro delivers a rich, immersive audio experience that adjusts to the nuances of every genre. This means you can enjoy deep bass and crystal-clear highs, making your favorite tracks come alive in ways you've never experienced before. We're glad the comfort of the earbuds is a highlight for you. We've worked hard to create a design that not only fits snugly but also feels great during extended use. For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Other person can not hear me sometimes
on January 3, 2025
Posted by: Nestor
from Massachusetts
Expertise:Expert
Verified Purchase:Yes
Sometimes during calls the other person can not hear me so i have to disconnect and reconnect the earbuds
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, January 4, 2025
Thanks for reaching out to share your feedback on the Galaxy Buds3 Pro, Nestor. The Galaxy Buds3 Pro is designed to provide an immersive sound experience with intelligent Active Noise Cancellation, allowing you to enjoy your music or calls without distractions. Plus, with their comfortable fit and long-lasting battery life, you can enjoy your listening experience all day long. We hate to see that you've had some challenges with your call sound quality. Check out the link attached for options to help troubleshoot this. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good but have connectivity issues
on January 3, 2025
Posted by: Vamsi D
from CT
Verified Purchase:Yes
Good and affordable price with trade-in. Has good looks but have lots of connectivity issues. Have to keep on re adding as sometimes mic wont work with laptop and other devices
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, January 6, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Vamsi. You can easily switch your audio from your Galaxy phone to your PC. Listen to the latest playlists on your phone, and then seamlessly switch to your laptop for the final boss battle in your favorite game using the PC Auto Switch feature. It’s great to see that you find them to be a good value, especially with trade-in options. We aim to provide both quality and affordability. We understand that connectivity challenges can be frustrating. The Galaxy Buds3 Pro is designed to offer a seamless experience, but sometimes a few adjustments can help. Have you tried updating both your earbuds and the devices you use them with? Keeping the software up to date can resolve many connectivity concerns. Resetting your earbuds could also be beneficial. You can easily do this through the Galaxy Wearable app by navigating to “About earbuds” and selecting “Reset earbuds.” This often clears up any glitches. Additionally, it’s a good idea to check your laptop’s Bluetooth settings. Sometimes, removing the Buds from the Bluetooth list and then re-pairing them can make a difference. Also, ensure that the Galaxy Buds3 Pro is set as the default microphone in your laptop’s audio settings, as this is crucial for the microphone to function effectively. If you need further assistance, feel free to reach out to us at Samsung Support. We’re here to help you get the most out of your Galaxy Buds3 Pro! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love em
on January 3, 2025
Posted by: Dave
from Erie, pa
Expertise:Intermediate
Verified Purchase:Yes
Great buds, sound is amazing, fit is perfect, durable materials
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 29, 2025
It's great to hear from you, Dave. Thank you for your feedback on the Galaxy Buds3 Pro! It's wonderful to see that you appreciate the exceptional sound quality they provide. We’re also pleased to know that the fit is perfect for you. The Buds3 Pro are created for both comfort and security, whether you're working out or simply enjoying your favorite music. The durable materials we use ensure they can withstand everyday use. Your satisfaction is incredibly important to us, and we hope you continue to enjoy your listening experience! If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great upgrade
on January 3, 2025
Posted by: ColaSoldier72
from Punta Gorda, Florida
Expertise:Intermediate
Verified Purchase:Yes
I love these new buds. I've used them to interpret Spanish speaking individuals along with an app.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 29, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro! It’s wonderful to see that you’re enjoying the live translation feature, especially in your interactions with Spanish-speaking individuals. We designed the Buds3 Pro to enhance your communication experience, and it’s fantastic to know that you’re utilizing this feature to bridge language gaps. Your feedback highlights how these features can truly make your life easier. If you have any additional thoughts or questions, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Quite a step up from my previous buds
on January 3, 2025
Posted by: Keith
from Hayesville, NC
Expertise:Expert
Verified Purchase:Yes
So far very impressed with all the features and the incredible sound. I also like the new design and the comfort.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 29, 2025
Thank you so much for your wonderful review, Keith! We're pleased to see that you're impressed with the Galaxy Buds3 Pro’s features and sound quality. We're also glad you like the new design! We aimed to create a sleek, comfortable fit that you can wear all day without any hassle. It’s great to know you find them comfortable as well. If you have any questions or need assistance, please don't hesitate to reach out to us at Samsung Support. We're here to help and ensure you have the best experience with your Galaxy Buds3 Pro! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Better than my Buds2
on January 3, 2025
Posted by: Kevin GK
from Los angeles
Verified Purchase:Yes
Great overall. The touch controls are difficult to work. If one ear is lose and you adjust it, you drop a call or turn off the media
I would recommend this to a friend!
Features
3 out of 5
3
Performance
4 out of 5
4
Design
2 out of 5
2
Value
3 out of 5
3
Response from Samsung USBy R&R Team, January 8, 2025
Thank you for your feedback on the Galaxy Buds3 Pro, Kevin! We’re thrilled to hear you’re enjoying them overall. Regarding the touch controls, we understand that they can be a bit tricky to master at first. The Galaxy Buds3 Pro is designed for intuitive use, and we recommend taking a moment to familiarize yourself with the touch gestures outlined in the user guide in the link attached. This can help prevent accidental interruptions during calls or media playback. As for the fit of the earbuds, ensuring a snug and secure fit is essential for optimal performance. We encourage you to try out the different sizes of ear tips included with your Galaxy Buds3 Pro to find the perfect fit. A proper seal can greatly enhance sound quality and stability. You can also perform a fit test to ensure you get the proper fit using the Wearable app. We appreciate your insights and hope they lead to an even better experience with your Galaxy Buds3 Pro in the future! If you have any more questions or need assistance, feel free to reach out to us at Samsung Support. Happy listening! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great
on January 3, 2025
Posted by: PParker
from Macon Georgia
Expertise:Intermediate
Verified Purchase:Yes
Great with noise cancelation and the comfortable new design
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 29, 2025
Thank you so much for your feedback, PParker! We're happy to see that you’re enjoying the exceptional noise cancellation of the Galaxy Buds3 Pro. Our team put a lot of thought into ensuring that you can immerse yourself in your favorite music or podcasts without distractions. We’re also glad you find the new design comfortable. We prioritize user experience, and we understand that comfort is key. If you have any more thoughts or questions, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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