Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,808 Reviews)
Rating breakdown 14,808 reviews
5 Stars
10,180
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Customer Rating
5
Excellent fit and sound
on February 10, 2025
Posted by: Jaytee
[This review was collected as part of a promotion.] I wear these all day when I am in the office. They are great for phone calls, music and noise cancelling. They stay in my ears even when I wear them working out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
They fall out of my ear the second I let go
on February 10, 2025
Posted by: Scott Y
I bought a new Galaxy phone and these earbuds so I could hear and talk in a noisy environment. Unfortunately they fall out of my ear the second I move my head, so I can't even wear them when I'm working at my desk. I'm horribly disappointed that I wasted my money.
They might work great but I'll never know. Don't buy them if you have a fairly open outer ear, they will be useless for you.
Response from Samsung USBy R&R Team, February 11, 2025
Hey Scott! Thank you for sharing your experience with the Galaxy Buds3. We appreciate your feedback and understand how important it is for earbuds to stay secure, especially in a noisy environment. It’s clear that the fit of these earbuds did not meet your expectations, which is valuable input for us as we continuously strive to improve our products. We’d love to assist you in finding a solution that works better for you. Galaxy Buds3 Pro come with different sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. Check out the link attached for detailed instructions to help you achieve the best fit with your Buds3 Pro. Thank you for being a part of the Samsung family. For any further concerns or questions, we encourage you to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
5
The buds 3 pro amazing
on February 10, 2025
Posted by: Tazz72
[This review was collected as part of a promotion.] The buds 3 pro are amazing with the new galaxy S25 ultra and S10 plus table. The sound quality is incredible and the ability to go from phone to tablet amazing experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The features on the buds pro are amazing
on February 10, 2025
Posted by: Jonathan
[This review was collected as part of a promotion.] The 3D surround sound, the 360 abient are my favorite features on the buds pro, let's not forget the the new way to lower the volume it's crazy. But I do love the seamless actions across apps, and the Audio Eraser is amazing too.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
AMAZING PRODUCT
on February 10, 2025
Posted by: Rc2425
[This review was collected as part of a promotion.] these buds are out of this world. I started with original Galaxy buds and these blow them away. The adaptive sound mode is exceptional for work.
Value
5
Response from Samsung USBy R&R Team, February 10, 2025
Thanks for sharing your insightful feedback on the Galaxy Buds3 Pro! It's great to see that these buds have been amazing for you! We take pride in providing the best products and services in the market. We're glad that you love the adaptive sound features your buds offer. The Buds3 Pro audio is tailored to suit your needs, and the Adaptive Equalizer with Galaxy AI adjusts the audio based on how the buds fit in your ears. This means you can enjoy the best sound from every playlist every time you put them in. Thank you for being a loyal Samsung customer. We hope you continue to enjoy your upgrade! If you have any questions or concerns, please don't hesitate to reach out to Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great sound and comfort. Battery lasts many hours
on February 10, 2025
Posted by: Clearwater13
[This review was collected as part of a promotion.] Fantastic sound and comfortable. I use them several hours a day at work.
Battery life is long and recharge fast
Battery life is long and recharge fast
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on February 10, 2025
Posted by: Codyland
[This review was collected as part of a promotion.] Love the translation ease. I work with Mexicans so it helps. Only think I don't care for is the crackling sounds it make while listening to music
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good Audio and design
on February 10, 2025
Posted by: Rakkk56
[This review was collected as part of a promotion.] The Galaxy Buds3 Pro audio is very good; they are super easy to connect. If it is the first time connecting, it shows a little animation. The design is also good, and the LED light makes the design even better.
Value
5
Written by a customer while visiting Samsung US