Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,809 Reviews)
Rating breakdown 14,809 reviews
5 Stars
10,181
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Customer Rating
1
A Lil Disappointed
on February 20, 2025
Posted by: Frye1979
Expertise:Intermediate
I purchase these about three months back and at first the worked great, fit okay, and was very happy w/ the product. But something is wrong w/ the right bud. It makes this high pitched noise that's so loud I got to remove the bud from my ear. I don't recall getting them wet or damaging them in any way, so I haven't a clue why the is occurring.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, February 26, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Frye! We are glad to hear that you enjoyed them initially. The high-pitched noise you mentioned can sometimes occur because of the sub-microphone located on the top outer edge of the earbuds. This microphone is designed to adjust sound based on the noise control mode you select, whether it is Active Noise Cancelling, Adaptive, or Ambient Sound. While using the earbuds, if you accidentally touch or cover the sub-microphone when putting them on, taking them off, or adjusting them, it may detect sound and produce a screeching or howling noise. To improve your experience, please ensure that the sub-microphone remains unobstructed during use. Samsung products are covered against manufacturing defects in material and workmanship by a limited 12-month warranty. Additionally, we offer Samsung Care+ for eligible devices, which provides extended protection and extra support. You can enroll eligible mobile devices on Samsung.com at the time of purchase, or within 60 days of purchase at samsungcareplus.com. If this continues to be your experience, please be sure to reach out to us at Samsung Support for additional assistance. We hope this information is helpful and appreciate your feedback as we strive to improve. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Cody
from Ny
Verified Purchase:Yes
Great, love them! I wish holding the left ear buds button down could not only switch between ambient listening and active noise cancelation, but also turning off all noise cancelation.
Written by a customer while visiting Samsung US
Posted by: VicP
from L.A
Expertise:Intermediate
Verified Purchase:Yes
In love with my new buds! The sound is excellent 👌
I would recommend this to a friend!
Features
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Kromaddik
from Aurora, IL
Verified Purchase:Yes
Really good...great sound and really nice features
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Franklin
from Bronx NY
Expertise:Intermediate
Verified Purchase:Yes
Honestly I didn't know I was going to like so much these buds with the new design, I've used Air pods before and I really didn't like them. The mic is good, sound is great, they are comfortable. So far they are solid
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Dennis
from Cincinnati, Ohio
Expertise:Expert
Verified Purchase:Yes
Best ear Buds out there! 10/10. I will always be a Samsung Galaxy Buds fan.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
The Galaxy earbuds pro 3 same a very high quality. I'm not a big fan of the in-ear buds but these do not bother me at all and would actually recommend them if someone was looking for this type of Bluetooth device.
Written by a customer while visiting Samsung US
Posted by: Donzy
from Morgan Hill, CA
Expertise:Intermediate
Verified Purchase:Yes
Big upgrade over my Galaxy buds pro2, better fit, better ANC and the mics are able to pick up my voice much more clearly than previous gen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US