Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,804 Reviews)
Rating breakdown 14,804 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Customer Rating
1
Galaxy buds3 is absolute TRASH
on June 8, 2026
Posted by: Herbert
from Boston, MA
Expertise:Intermediate
hey the Galaxy buds 3 is an absolute piece of garbage who keeps disconnecting every single time I put my phone in my pocket I do not recommend it as a matter of fact I want to take mine and just stomp on it because I hate it so much
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, June 11, 2026
Hi Herbert,
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. These earbuds provide premium sound quality, intelligent features, and a comfortable listening experience for daily use. We understand that a stable connection is essential. If your Galaxy Buds Pro disconnect from your phone frequently, this may be due to a poor Bluetooth connection or incorrect placement of the earbuds.
Please check for software updates through the Galaxy Wearable app on your phone or tablet. If the issue continues, service may be required. You can contact us at 1-800-SAMSUNG to request assistance.
We appreciate you taking the time to share your experience with the earbuds. Feedback like yours helps us enhance the Galaxy experience. Thank you for being a part of the Samsung ecosystem.
Galaxy Buds won't stay connected to phone
https://www.samsung.com/us/support/troubleshoot/TSG10001339/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. These earbuds provide premium sound quality, intelligent features, and a comfortable listening experience for daily use. We understand that a stable connection is essential. If your Galaxy Buds Pro disconnect from your phone frequently, this may be due to a poor Bluetooth connection or incorrect placement of the earbuds.
Please check for software updates through the Galaxy Wearable app on your phone or tablet. If the issue continues, service may be required. You can contact us at 1-800-SAMSUNG to request assistance.
We appreciate you taking the time to share your experience with the earbuds. Feedback like yours helps us enhance the Galaxy experience. Thank you for being a part of the Samsung ecosystem.
Galaxy Buds won't stay connected to phone
https://www.samsung.com/us/support/troubleshoot/TSG10001339/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great buds love them
on June 8, 2026
Posted by: Cr080t
[This review was collected as part of a promotion.] Love the Galaxy ai for sound adjustment for one vs 2 buds in. My only issue is they sometimes fall out of i move my head fast. If they were completely snug 5 stars.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
It's good, but problems arise over time.
on June 8, 2026
Posted by: Carnivorox
[This review was collected as part of a promotion.] These are pretty good earbuds ; I bought them shortly after they hit the market. They have unique, innovative features and excellent audio quality, but after just over a year of use, the microphones aren't working very well. They have great noise-cancellation capabilities, but that has started to fail over time; the microphones don't activate during calls when there is no background noise, which is a problem. I'm waiting for a trade-in option to swap them for the new ones.
Value
3
Response from Samsung USBy R&R, June 11, 2026
Hi Carnivorox,
The Galaxy Buds3 Pro offer a new design and improved audio features aimed at enhancing your daily listening experience. We value your feedback from previous Buds models and understand your concerns about overall performance. Your insights are essential in helping us refine our future products. Thank you for being a part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy Buds3 Pro offer a new design and improved audio features aimed at enhancing your daily listening experience. We value your feedback from previous Buds models and understand your concerns about overall performance. Your insights are essential in helping us refine our future products. Thank you for being a part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The high quality sound
on June 7, 2026
Posted by: Chanel
[This review was collected as part of a promotion.] Hi i like to use my Samsung Galaxy Buds3 Pro every day because they make listening to music, watching videos, and taking calls much more enjoyable. The sound quality is excellent, with clear voices, deep bass, and balanced audio. Whether I am at home, at school, or traveling, I always keep them with me.
One of my favorite features is the adaptive cancelling and also the bass , the high quality sound (i can hear every instrument) .
One of my favorite features is the adaptive cancelling and also the bass , the high quality sound (i can hear every instrument) .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great ear buds
on June 7, 2026
Posted by: Galaxy42
[This review was collected as part of a promotion.] I've love all the galaxy buds ive owned the pros are always the best
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing sound quality
on June 7, 2026
Posted by: Nel987
[This review was collected as part of a promotion.] I bave gone from the Buds FE to now the Buds 3 Pro, and when I tell you the sound quality change is amazing, it is so much clearer and you feel the bass so much more whenever you equalize them for bass boost. These Buds are a real improvement from my old ones. I'll be more than happy to spend the same amount for the Buds 4 Pro next time I want new ones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent buds and audio
on June 7, 2026
Posted by: FiremanePMD
[This review was collected as part of a promotion.] I got this for free when I pre ordered the s25u last year and I have used them ever since. Really want to upgrade but these are so good and comfortable I'm not sure I need to. Sleek design. I can even use Galaxy AI with them connected to my phone as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sound and noise canceling is excellent.
on June 6, 2026
Posted by: Linetrash77
[This review was collected as part of a promotion.] I am a journeyman lineman and am unable to just pull a phone out at work. It's difficult to answer while doing linework. These buds allow me to stay cut in, listen to music and answer any important calls. I love these things.
Value
5
Written by a customer while visiting Samsung US