Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,809 Reviews)
Rating breakdown 14,809 reviews
5 Stars
10,181
4 Stars
2,424
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Customer Rating
2
Idk about these
on February 21, 2025
Posted by: Honestly
Expertise:Intermediate
I got these and there a lot to say, 1 the microphone is not as good as I was told it sounds very bit like. 2 the audio isn’t good the sourond sound is noticeable and the anc is good but other then that it’s not too good. 3 there glitchy.
Features
4
Performance
2
Design
1
Value
3
Response from Samsung USBy R&R Team, February 21, 2025
Thank you for sharing your honest review on the Galaxy Buds3 Pro. We appreciate your detailed feedback, and we understand how important it is to have high-quality audio and microphone performance. For the microphone, we suggest ensuring that your Galaxy Buds3 Pro and the Galaxy Wearable app are updated to the latest software version. Also be sure to keep your buds clean and free of debris. This often improves microphone performance. Regarding the audio quality and surround sound, make sure you have configured the sound settings in the Galaxy Wearable app to match your preferences. You can also try adjusting the equalizer settings to enhance your listening experience. If the earbuds are glitchy, placing them in their charging case, closing the lid, and waiting for at least 7 seconds before taking them out and using them again may help. Removing the Galaxy Buds3 Pro from your device's Bluetooth settings and re-pairing them can also improve stability. If these steps don’t enhance your experience, please reach out to ys at Samsung Support. We appreciate your patience and thank you for being a valued member of the Samsung community. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Ands
Expertise:Expert
Verified Purchase:Yes
I was so shocked with how much more comfortable these are compared to the Buds2 Pro. They fit really nice, and the "click" feature on the buds stems is a lot better to use and control your buds as opposed to the Buds2 Pro "touch" feature, especially when adjusting the buds you are not accidently pausing or skipping songs.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great but NOT loud enough!
on February 21, 2025
Posted by: Taborinni
I LOVE my Buds 3 Pro except for one thing - they don't get loud enough!
Written by a customer while visiting Samsung US
Posted by: Good luck
from Home
Verified Purchase:Yes
My only issue is if you sweat, the rubber ear support keeps slipping out of my ear.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Posted by: Seth
from NY
Expertise:Intermediate
Verified Purchase:Yes
The main issue is that the buds don't always charge. This is a well known issue and everyone complains about the right bud not charging properly.
The cold makes the charging even worse. My buds pro 2 I could leave in the car all the time, even in winter without any issues. These will kill the charge in the cold so when you grab them, the battery is dead.
They look quite cheap too, like I got them from the gas station omw to the gym.
Other than that, the buds are amazing lol.
1 star because of the battery is always dead, they are useless.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, February 21, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Seth. We understand how important it is for your earbuds to charge correctly and be ready for use whenever you need them. The Galaxy Buds3 Pro offers up to 26 hours of playtime on a single charge, which can be extended to a total of 30 hours with a fully charged case. Here are some steps that might help enhance your charging experience. To ensure the best performance of your Galaxy Buds3 Pro, start by checking for software updates and confirming that both the earbuds and the Galaxy Wearable app are running the latest version. Next, clean the charging contacts on both the earbuds and the case to remove any dirt or dust, as these can interfere with charging. Make sure the earbuds are properly seated in the charging case; you should hear a slight click indicating they are securely in place. Finally, avoid exposing the earbuds to extreme temperatures, as this can affect battery performance. Always charge them in a moderate environment for optimal results. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Better than before
from 196 orchard
Expertise:Intermediate
Verified Purchase:Yes
I like it, but i think the 3d sound i dont like it
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Jsen
Expertise:Intermediate
Verified Purchase:Yes
Hard time finding correct ear buds fit, the middle size works but not great
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Kornsoul
from Az
Expertise:Intermediate
Verified Purchase:Yes
All i can say is they are great. fantastic sound and very very comfortable i can wear them all day long
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US