Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,804 Reviews)
Rating breakdown 14,804 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Customer Rating
4
Gym, work, leisure, it doesn't matter with these.
on June 11, 2026
Posted by: Quanc8
[This review was collected as part of a promotion.] I love the Galaxy AI features on these buds, and the blade light on them. These buds are so good and reliable that I can't force myself to get the newer ones. You can wear these practically anywhere, and they are comfortable for prolonged periods.
Value
4
Response from Samsung USBy R&R, June 18, 2026
Ahoy Quanc8,
The Galaxy Buds3 Pro delivers Galaxy AI features, immersive sound, and a comfortable fit that is easy to enjoy throughout the day. It is great to hear they have become your go to earbuds for work, the gym, and everything in between. We are glad the Blade Lights and overall reliability continue to stand out. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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The Galaxy Buds3 Pro delivers Galaxy AI features, immersive sound, and a comfortable fit that is easy to enjoy throughout the day. It is great to hear they have become your go to earbuds for work, the gym, and everything in between. We are glad the Blade Lights and overall reliability continue to stand out. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Just dont work
on June 10, 2026
Posted by: Verydisappointed32
[This review was collected as part of a promotion.] This is the second oair ive purchased because of course i lost the 1st pair. These buds just went out wont wrk at all. Ver disappointed considering the price.
Value
1
Response from Samsung USBy R&R, June 11, 2026
Hey there Verydisappointed32,
Thank you for reaching out and sharing your experience with your Galaxy Buds3 Pro. These earbuds are designed to deliver seamless connectivity with any device while enhancing audio quality with advanced features. We understand that losing your earbuds can be frustrating and that replacing them can feel overwhelming. However, we may have some options for you.
Samsung stands behind the quality of its products, offering a warranty that protects against manufacturing defects in materials and workmanship. This warranty is valid for a limited period of 12 months, as specified for each product. With this warranty, customers can have peace of mind knowing that their investment is protected, ensuring they enjoy the reliability and performance expected from Samsung.
Please contact our Samsung Support Team for further assistance with your earbuds. We are here to help. Thank you for your feedback and for choosing Samsung for your audio needs.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your experience with your Galaxy Buds3 Pro. These earbuds are designed to deliver seamless connectivity with any device while enhancing audio quality with advanced features. We understand that losing your earbuds can be frustrating and that replacing them can feel overwhelming. However, we may have some options for you.
Samsung stands behind the quality of its products, offering a warranty that protects against manufacturing defects in materials and workmanship. This warranty is valid for a limited period of 12 months, as specified for each product. With this warranty, customers can have peace of mind knowing that their investment is protected, ensuring they enjoy the reliability and performance expected from Samsung.
Please contact our Samsung Support Team for further assistance with your earbuds. We are here to help. Thank you for your feedback and for choosing Samsung for your audio needs.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I found these buds amazing
on June 10, 2026
Posted by: Greeneyebert
[This review was collected as part of a promotion.] I am a building maintenance and am on the go all day and my buds never let me down with battery life. The clarity is awesome perfect for all sorts of sounds in music preferences. THEY have gone thru a rigorous trial at work lolol because I drop them constantly and have even gotten them wet and they r still functioning well. I love them
10 out of 10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing product, with some recent issues
on June 10, 2026
Posted by: BowieKnife99
[This review was collected as part of a promotion.] When I purchased my Buds, they were extremely easy to setup. I was pleasantly surprised by the touch controls and how intuitive the function is.
The pinch function I use most is the Galaxy AI Interpreter feature which comes in handy in a bilingual city.
The sound quality is really good and they have good ANC.. I enjoy how the case snaps shut and my fingers have never once gotten pinched. The case fits comfortably in my hands. The buds almost never fall out of my ears, as well.
But I do have a couple of issues with them. The battery life seems have significantly weakened since I purchased them. Another thing is finding them in the Samsung Find app can be a hit or miss as they don't always ring even when charged.
The pinch function I use most is the Galaxy AI Interpreter feature which comes in handy in a bilingual city.
The sound quality is really good and they have good ANC.. I enjoy how the case snaps shut and my fingers have never once gotten pinched. The case fits comfortably in my hands. The buds almost never fall out of my ears, as well.
But I do have a couple of issues with them. The battery life seems have significantly weakened since I purchased them. Another thing is finding them in the Samsung Find app can be a hit or miss as they don't always ring even when charged.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good, but they fall out.
on June 10, 2026
Posted by: FL0726
[This review was collected as part of a promotion.] I like that these can be controlled by swiping (volume) and squeezing (switch modes, activate Galaxy AI) instead of tapping and pressing.
But I wish they didn't fall out as often, regardless of which size ear tips I use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing product, with some recent issues
on June 10, 2026
Posted by: BowieKnife99
[This review was collected as part of a promotion.] When I purchased my Buds, they were extremely easy to setup. I was pleasantly surprised by the touch controls and how intuitive the function is.
The pinch function I use most is the Galaxy AI Interpreter feature which comes in handy in a bilingual city.
The sound quality is really good and they have good ANC.. I enjoy how the case snaps shut and my fingers have never once gotten pinched. The case fits comfortably in my hands. The buds almost never fall out of my ears, as well.
But I do have a couple of issues with them. The battery life seems have significantly weakened since I purchased them. Another thing is finding them in the Samsung Find app can be a hit or miss as they don't always ring even when charged.
The pinch function I use most is the Galaxy AI Interpreter feature which comes in handy in a bilingual city.
The sound quality is really good and they have good ANC.. I enjoy how the case snaps shut and my fingers have never once gotten pinched. The case fits comfortably in my hands. The buds almost never fall out of my ears, as well.
But I do have a couple of issues with them. The battery life seems have significantly weakened since I purchased them. Another thing is finding them in the Samsung Find app can be a hit or miss as they don't always ring even when charged.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing product, with some recent issues
on June 10, 2026
Posted by: BowieKnife99
[This review was collected as part of a promotion.] When I purchased my Buds, they were extremely easy to setup. I was pleasantly surprised by the touch controls and how intuitive the function is.
The pinch function I use most is the Galaxy AI Interpreter feature which comes in handy in a bilingual city.
The sound quality is really good and they have good ANC.. I enjoy how the case snaps shut and my fingers have never once gotten pinched. The case fits comfortably in my hands. The buds almost never fall out of my ears, as well.
But I do have a couple of issues with them. The battery life seems have significantly weakened since I purchased them. Another thing is finding them in the Samsung Find app can be a hit or miss as they don't always ring even when charged.
The pinch function I use most is the Galaxy AI Interpreter feature which comes in handy in a bilingual city.
The sound quality is really good and they have good ANC.. I enjoy how the case snaps shut and my fingers have never once gotten pinched. The case fits comfortably in my hands. The buds almost never fall out of my ears, as well.
But I do have a couple of issues with them. The battery life seems have significantly weakened since I purchased them. Another thing is finding them in the Samsung Find app can be a hit or miss as they don't always ring even when charged.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great headphones
on June 10, 2026
Posted by: GalaxyGuy
[This review was collected as part of a promotion.] Really love the battery life of these! I upgraded from the buds pro 2 and really like them. They fit great and battery life is amazing!
Value
5
Written by a customer while visiting Samsung US