Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,804 Reviews)
Rating breakdown 14,804 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Customer Rating
5
this product exceeded my expectations
on June 28, 2026
Posted by: beth68
[This review was collected as part of a promotion.] This product exceeded my expectations, the noice canceling is amazing!.
Great sound! and the AI feature is a plus.
I would definitely recommend them to friends and family members.
I use them for work, and the noice canceling is perfect, even though I'm a very loud place.
Whoever I'm talking to, can't hear a thing on the background!
Great sound! and the AI feature is a plus.
I would definitely recommend them to friends and family members.
I use them for work, and the noice canceling is perfect, even though I'm a very loud place.
Whoever I'm talking to, can't hear a thing on the background!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best buds by far!
on June 28, 2026
Posted by: StormTruppo
[This review was collected as part of a promotion.] These buds are great when I don't want to annoy my coworkers from hearing whatever video or podcast I'm listening to. The Galaxy AI helps in auto tuning music and deciphering when to noise cancel. The noise canceling feature is unreal, almost freaky. Great sound quality; crisp, clear, deep bass. The battery on the case will last for days and fully charge These buds multiple times before requiring a charge.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bulletproof! Perfect for arctic marathon training
on June 28, 2026
Posted by: ArcticStrideMarathon
[This review was collected as part of a promotion.] I’ve been putting these earbuds through the absolute wringer, and they are seriously awesome. I used them to train for and crush two half marathons, and I was right in the middle of training for my first full marathon before unfortunately tearing my ACL and MCL. Finding buds that don't fall out or die on me is usually a nightmare, but these have been a lifesaver both out on the road and during my long physical therapy sessions. I live up in Alaska, and these things have survived bitter arctic cold, heavy rain, and snow without skipping a beat. The new design with the blades makes them fit super securely, so I never have to worry about them shifting when I sweat.The sound quality is crisp with really deep bass that kept me going on long training runs and keeps me distracted during rehab. I also love the Galaxy AI features—the smart noise cancellation is great at blocking out the world, but it adapts easily so I can still stay safe and aware of my surroundings. The battery life is solid too, easily lasting through freezing outdoor workouts. They pair up instantly with my Samsung phone. If you need tough, reliable earbuds that actually sound great, you honestly can't beat these.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Buds I've Ever Owned !
on June 26, 2026
Posted by: AP3212
[This review was collected as part of a promotion.] Seriously! Buy these things! Great sound quality on both music and podcasts coupled with great battery life makes these a bo brainer. My Galaxy buds have lived a hard life because I use them at work and they take a fair amount of abuse but they're still kicking. Galaxy AI integration with my phone is great as well. Galaxy Buds will continue to be my first choice to listen on the go!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Don’t buy it, one ear drum will thank you
on June 26, 2026
Posted by: Billy
from Dickinson, Texas
The feedback on this is INSANE! I assumed it was because I touching the microphone, or my ears had too much buildup, or I had them too loud, etc. Not at all. Also, the app to control the functions just kind of, went away I guess unless you have a Samsung? To cost as much as these did, I would at least expect to wear both of them and be able to take them out comfortably. I’m almost in disbelief that this is a common problem
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
2
Response from Samsung USBy R&R, June 29, 2026
Hi Billy,
Thank you for sharing your experience with the Galaxy Buds3 Pro. The earbuds feature immersive sound, intelligent noise control, and clear call performance designed for comfortable everyday listening. It is concerning to hear that you experienced strong feedback and difficulty using the controls as expected. When Active noise canceling, Adaptive, or Ambient sound is enabled, the sound coming through the sub-microphone (located on the top outer edge of your earbuds) is adjusted according to the noise control mode and delivered to the user through the speaker. However, if you touch or cover the area around the sub-microphone while putting your Galaxy Buds on, taking them off, or adjusting them, the microphone may pick up ambient sound and cause a beeping or howling noise. The first thing you will want to do is check for software updates on your earbuds and connected devices. Make sure your earbuds and phone or tablet have the latest software version installed. If an issue occurs when using a certain app, such as Spotify, make sure the app is also up to date. Your comments about sound feedback, comfort, and app functionality are important and deserve attention. Thank you for choosing Samsung.
Samsung earbud has a static noise
https://www.samsung.com/us/support/troubleshooting/TSG01211003/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Buds3 Pro. The earbuds feature immersive sound, intelligent noise control, and clear call performance designed for comfortable everyday listening. It is concerning to hear that you experienced strong feedback and difficulty using the controls as expected. When Active noise canceling, Adaptive, or Ambient sound is enabled, the sound coming through the sub-microphone (located on the top outer edge of your earbuds) is adjusted according to the noise control mode and delivered to the user through the speaker. However, if you touch or cover the area around the sub-microphone while putting your Galaxy Buds on, taking them off, or adjusting them, the microphone may pick up ambient sound and cause a beeping or howling noise. The first thing you will want to do is check for software updates on your earbuds and connected devices. Make sure your earbuds and phone or tablet have the latest software version installed. If an issue occurs when using a certain app, such as Spotify, make sure the app is also up to date. Your comments about sound feedback, comfort, and app functionality are important and deserve attention. Thank you for choosing Samsung.
Samsung earbud has a static noise
https://www.samsung.com/us/support/troubleshooting/TSG01211003/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Microphone issues and it disconnects.
on June 24, 2026
Posted by: Diego
Expertise:Expert
It's so frustrating that the microphone stops working or they randomly disconnect.
Now. The New "update" made them worse...
Now. The New "update" made them worse...
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
5
Value
2
Response from Samsung USBy R&R, June 25, 2026
Hello Diego,
Thank you for sharing the concerns you've been experiencing with your Galaxy Buds3 Pro. These earbuds are designed to provide immersive audio, active noise control, and seamless connectivity with Galaxy devices for music, calls, and everyday listening.
We understand how difficult it can be when the microphone stops working or when the earbuds disconnect unexpectedly, especially after a recent software update. Here are a few steps you can take to resolve these behavior:
1. **Microphone Care**: Make sure to clean your earbuds regularly to maintain proper microphone functionality.
2. **Resetting the Earbuds**: To address microphone concerns, you can reset the earbuds. Open the Galaxy Wearable app, go to Earbuds settings, select Reset, and follow the on-screen instructions to complete the factory reset process.
3. **Optimal Distance**: Ensure that your earbuds are used within 30 feet of your device. Please note that this distance can vary based on your environment and phone model.
4. **Avoid Obstructions**: Keep your device away from walls, routers, electrical equipment, and any sources of electromagnetic interference that might block the Bluetooth signal.
5. **Battery Check**: If the earbuds have a low battery, they may disconnect from your phone. Charge the earbuds if necessary, and you can check their battery level in the Galaxy Wearable app.
For additional information, resources are linked below. If you need further assistance, please don’t hesitate to reach out to our dedicated Samsung Support Team.
What to do when the Galaxy Buds microphone is not working
https://www.samsung.com/levant/support/mobile-devices/what-to-do-when-the-galaxy-buds-microphone-is-not-working/
Galaxy Buds won't stay connected to phone
https://www.samsung.com/us/support/troubleshoot/TSG10001339/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing the concerns you've been experiencing with your Galaxy Buds3 Pro. These earbuds are designed to provide immersive audio, active noise control, and seamless connectivity with Galaxy devices for music, calls, and everyday listening.
We understand how difficult it can be when the microphone stops working or when the earbuds disconnect unexpectedly, especially after a recent software update. Here are a few steps you can take to resolve these behavior:
1. **Microphone Care**: Make sure to clean your earbuds regularly to maintain proper microphone functionality.
2. **Resetting the Earbuds**: To address microphone concerns, you can reset the earbuds. Open the Galaxy Wearable app, go to Earbuds settings, select Reset, and follow the on-screen instructions to complete the factory reset process.
3. **Optimal Distance**: Ensure that your earbuds are used within 30 feet of your device. Please note that this distance can vary based on your environment and phone model.
4. **Avoid Obstructions**: Keep your device away from walls, routers, electrical equipment, and any sources of electromagnetic interference that might block the Bluetooth signal.
5. **Battery Check**: If the earbuds have a low battery, they may disconnect from your phone. Charge the earbuds if necessary, and you can check their battery level in the Galaxy Wearable app.
For additional information, resources are linked below. If you need further assistance, please don’t hesitate to reach out to our dedicated Samsung Support Team.
What to do when the Galaxy Buds microphone is not working
https://www.samsung.com/levant/support/mobile-devices/what-to-do-when-the-galaxy-buds-microphone-is-not-working/
Galaxy Buds won't stay connected to phone
https://www.samsung.com/us/support/troubleshoot/TSG10001339/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Carry them everywhere
on June 23, 2026
Posted by: Rachel
[This review was collected as part of a promotion.] I love my buds pro 3. I use the noise cancelling feature all the time to turn the volume down around me; and can continue on with conversations and my work day. It doesn't sit deep in my ear. It especially helps on a migraine day where too much noise is overstimulating. Conversations are a breeze w/o difficulty in the other person hearing me. I'm very satisfied with the purchase. Easier time staying my ear than the regular buds 3.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 23, 2026
Posted by: Ldcoffey13
from Karnes city,TX
Great product. The battery lasts for a long time and the clarity of these ear buds are amazing
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US