Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Customer Rating
3
Never again.
on February 27, 2025
Posted by: Travel Diva
The audio quality and clarity during phone calls were good. However, the earbuds' tendency to fall out of my ears significantly detracted from the user experience, leading me to conclude that this product is not a worthwhile investment.
Response from Samsung USBy R&R Team, March 5, 2025
Hey, Travel Diva! Thank you for sharing your thoughts on the Galaxy Buds3 Pro! We're glad to see that you enjoyed the audio quality and clarity during phone calls. The Buds3 Pro features a Dual Amplifier powered by our first-ever independently controlled woofer and tweeter, allowing you to experience a broad spectrum of sound. To enhance your experience even further, it’s important to ensure you have the right ear tip size for your ears, as a proper fit can significantly improve comfort and sound quality. The Buds3 Pro comes with a selection of ear tips, so be sure to find the right size to eliminate any gaps that might cause sound leaks. If you need assistance with changing the tips, you can check out our guide for detailed instructions. Once you have the right tips on, simply check the bottom of the earbuds for the directional marks, insert them correctly, and angle them slightly so the microphone points towards your mouth. Adjusting the buds until they feel just right will also enhance your experience. Additionally, running an earbud fit test in the Galaxy Wearable app can help ensure you’re getting the best fit possible. We truly appreciate your feedback and hope these tips help you make the most of your Galaxy Buds3 Pro! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
I’ve yet to dive deeply into the extensive set of features, but what I’ve experienced has been all great so far. Wireless case charging is handy. (Adaptive) noise cancelation, voice detect…all work well. Really impressed with the sound quality too. I use these primarily on walks outside and the different modes work well. Battery life seems decent and I’m glad I picked these up. Looking forward to taking the time to explore more deely.
If you sweat after training, it can't be recharged, which is very disappointing.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
4
Value
1
Response from Samsung USBy R&R Team, March 5, 2025
Thank you so much for sharing your thoughts about the Galaxy Buds3 Pro, Ming. We see that you use these buds with your active lifestyle, and it's great to hear that you're using the earbuds during your workouts! If you're experiencing challenges with charging after sweating, we’d like to offer some helpful tips to enhance your experience. First, make sure to keep both the charging contacts on the earbuds and the inside of the charging case clean and dry, as sweat and debris can hinder the charging process. Use a soft, lint-free, dry cloth to wipe down the charging contacts on both the earbuds and the inside of the case, avoiding any liquids or abrasive materials. Additionally, ensure that the earbuds are positioned correctly in the charging case, with the contacts aligned perfectly, and be mindful of any obstructions, like ear tips or wingtips, that could prevent proper contact. By following these simple tips, we're confident you'll enjoy uninterrupted usage of your Galaxy Buds3 Pro during your workouts. If you have any questions or experience any difficulties, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
I'm shocked but I think these are actually better than the buds 2 and it is the fit that really does it for me. They just fit and sit in my ear better than the buds 2, especially when speaking on the phone. Otherwise, the sound quality seems the same to me. Not as big of a jump as going from the original buds to the buds 2 was for me.
[This review was collected as part of a promotion.] Sound is amazing and they fit in my ear perfectly. Great engineered product. And the audio eraser feature is so cool!
[This review was collected as part of a promotion.] Seamless connectivity across my devices. I have 3 samsung devices and connection and swapping between devices have been superb. Talk about eco system being at its best. Love the sound quality. Adaptive sound when outside is a game changer. Every bit of tech or OS update seems thought out.