Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,804 Reviews)
Rating breakdown 14,804 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Customer Rating
5
The Buds rock!
on June 29, 2026
Posted by: Ryanshad21
[This review was collected as part of a promotion.] The Buds work great, and they pair well with the "Galaxy AI" features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely wonderful
on June 29, 2026
Posted by: mrlcs3
[This review was collected as part of a promotion.] These Buds more than exceeded my expectations. The sound quality is top notch, noise cancelation is superb and they maintain a charge through hours of video calls, and music play. The translation via Galaxy AI helps me to stay aware of what's going on around me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pro Ear buds 3
on June 29, 2026
Posted by: Buds3forme
[This review was collected as part of a promotion.] Samsung pro ear buds, I love it! I love style, color. I can touch the buds to pause music, open and close phone calls. Now, I want to get pro buds 4!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pro Ear buds 3
on June 29, 2026
Posted by: Buds3forme
[This review was collected as part of a promotion.] Samsung pro ear buds, I love it! I love style, color. I can touch the buds to pause music, open and close phone calls. Now, I want to get pro buds 4!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great quality
on June 29, 2026
Posted by: Hayden
[This review was collected as part of a promotion.] The buds have great quality. Battery life could be a bit longer. But otherwise amazing.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Galaxy Buds 3 Pro
on June 29, 2026
Posted by: DivinelyBlessed
[This review was collected as part of a promotion.] I've been a Galaxy girl for a long time & decided to purchase the Galaxy Bud 3 Pro instead of airpods. Both Buds worked well for about 2 months then the left ear buds stop working. I would be on the phone and would have to put it on speaker because people would constantly say they could not hear me. After months of reaching out for assistance and two updates the left bud is still not working. Strongly thinking about going back to Airpods
Value
2
Response from Samsung USBy R&R, July 7, 2026
Good day DivinelyBlessed,
Thank you for reaching out and sharing your experience with your Galaxy audio. The Galaxy Buds3 Pro offer rich sound, active noise canceling, and seamless connection across Galaxy devices. We greatly value your longstanding support for Galaxy products. We understand that having the left bud stop working after a short time has affected your confidence in the experience.
If your Galaxy Buds3 Pro are not working as expected, please be aware that Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship. Additionally, we offer the option to add extra coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support.
Please contact our Samsung Support Team to learn more about your warranty options. Clear call performance is especially important when you rely on the buds for daily conversations, so we appreciate your feedback regarding the left bud and the ongoing difficulties you've experienced after updates.
Thank you for being part of the Samsung community.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your experience with your Galaxy audio. The Galaxy Buds3 Pro offer rich sound, active noise canceling, and seamless connection across Galaxy devices. We greatly value your longstanding support for Galaxy products. We understand that having the left bud stop working after a short time has affected your confidence in the experience.
If your Galaxy Buds3 Pro are not working as expected, please be aware that Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship. Additionally, we offer the option to add extra coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support.
Please contact our Samsung Support Team to learn more about your warranty options. Clear call performance is especially important when you rely on the buds for daily conversations, so we appreciate your feedback regarding the left bud and the ongoing difficulties you've experienced after updates.
Thank you for being part of the Samsung community.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
the sound quality is great
on June 29, 2026
Posted by: e3b2n3
[This review was collected as part of a promotion.] sound quality is great . no issues speaking to clients on the ear buds.. no back feed ..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great quality and sound
on June 29, 2026
Posted by: Drummerman8216
[This review was collected as part of a promotion.] Best head phones I've ever had. Easy to use and sound quality is excellent. Easy to set equalize and really feel the bass.
Value
5
Written by a customer while visiting Samsung US