Customer reviews from Samsung US
Samsung - Galaxy Buds3 Pro Wireless Earbuds
Average customer rating
4.4
(14,802 Reviews)
Rating breakdown 14,802 reviews
5 Stars
10,177
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Galaxy Buds3 Pro Wireless Earbuds
Customer Rating
3
Product dissatisfaction
on October 8, 2026
Posted by: Sportsfanatic7
[This review was collected as part of a promotion.] I chose to write a review based on the fact that I was excited when I purchased mine. But they only worked good for a week then the issues started. They no longer would respond to commands during music play. They no longer spoke my messages. Also during calls I either could not hear other's or they could not hear me speaking. I had issues with only one bud charging correctly. I keep them clean and in a room temperature environment. Very disappointed and frustrated after spending the money i spent for them.
Value
3
Response from Samsung USBy R&R Team, October 13, 2026
Hi Sportsfanatic7, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how distressing it can be when your device is not operating as intended or expected, and we would love to help you have the best possible experience with your earbuds. We have provided links to troubleshooting guides to help you with the notifications being read, audio during phone calls, and to the Samsung Support Team to assist you with the charging, or if you continue to experience additional frustrations. We appreciate you being a Samsung customer. -Elizabeth
Galaxy earbuds do not play notifications
https://www.samsung.com/us/support/troubleshoot/TSG10007404/
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
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Samsung Community
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Facebook
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Galaxy earbuds do not play notifications
https://www.samsung.com/us/support/troubleshoot/TSG10007404/
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy buds 3 pro
on October 8, 2026
Posted by: Hatereviews
[This review was collected as part of a promotion.] I choose these buds because they are recommended with my device and use them at the gym daily for music during the workout.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing sound quality
on October 8, 2026
Posted by: Cj33628
[This review was collected as part of a promotion.] I chose the galaxy buds pro 3 for my newest ear buds for the quality and value. I had other galaxy buds previously and expected a big upgrade in quality, but I got more than i bargained for with these. The sound quality is fantastic. The batter life is great as well for both the buds and the case.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Favorite buds ever
on October 8, 2026
Posted by: MambaKing999
[This review was collected as part of a promotion.] These buds are the greatest I have mine set to adaptive listening so I can have my music on with noise canceling but when someone speaks they automatically make it so I can hear them and when loud sounds are around me they block it out because I'm sensitive to loud noises I love this setting.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best Phone Ever!!!
on October 8, 2026
Posted by: Faragono
[This review was collected as part of a promotion.] I chose my Galaxy S25 ultra, I use every single day for everything, specially to work, I automatically make appointments with customers, make notes out of my recordings, the IA integrated works perfectly with my whole lifestyle. You will love this amazing phone.!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best audio ever!
on October 8, 2026
Posted by: Faragono
[This review was collected as part of a promotion.] I chose my Galaxy buds 3 pro! They have the best audio quality you can ever ask for. They super confortable to wear and you won't even notice you have them on. They are super easy to control using your voice or the super sensitive touch panel. I love them!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome product
on October 7, 2026
Posted by: Catman420
[This review was collected as part of a promotion.] These are the best earbuds I ever used so much better than airpods! I chose to use the best and these are it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not worth it
on October 7, 2026
Posted by: SamsungMVP
[This review was collected as part of a promotion.] I chose this earbuds because I am rather satisfied with with my samsung products and had great experiences with my devices and accessories. Unfortunately this generation does not meet the expectation, it is not consistent with its performance, people uave difficulty hearing me if at all, and the fit is horrendous. I tried getting help with the buds and no success. Skip this one, not worth it.
Value
2
Response from Samsung USBy R&R Team, October 8, 2026
Hey SamsungMVP, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how frustrating it can be when your device is not functioning as intended or expected. We have provided a link to a troubleshooting guide to help you with the audio during your phone calls. We have also provided a link to the Samsung Support Team to offer additional assistance if this matter continues with your device, or you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US