Customer reviews from Kitchen Aid
KitchenAid - Refurbished Excellent - 5.5 Quart Bowl-Lift Stand Mixer, RKSM55 - Black Matte
Average customer rating
4.6
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
32
4 Stars
1
3 Stars
2
2 Stars
0
1 Star
3
97%of customers recommend this product.
(
29 out of
30)
Customer Reviews for KitchenAid - Refurbished Excellent - 5.5 Quart Bowl-Lift Stand Mixer, RKSM55 - Black Matte
Customer Rating
5
As good as a new one without the big price
on March 10, 2025
Posted by: Grampyforlife
from Ohio
[This review was collected as part of a promotion.] Just like a new one. Works great. The only thing i wish it had is the spring on the beater shaft, it run much smoother with it on.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
4
on March 2, 2025
Posted by: NikkiA123
[This review was collected as part of a promotion.] I got the refurbished stand mixer and there was a small chip in it. I used my sharpie and it hides it well enough. It works well otherwise, but seems slightly unsteady when mixing dough.
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Don’t buy!
on January 13, 2025
Posted by: Tlc25
from Oklahoma
Broke in the first few uses and cannot get KITCHENAID to email me back for parts…
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Review Team, January 15, 2025
Dear Tlc25,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 287577292 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 287577292 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Oh my God! It’s beautiful
on December 23, 2024
Posted by: Margaret S
from Florida Fort Myers
Oh my God I just received it and it’s absolutely gorgeous. Just received it! This is the best Christmas gift to myself ever! Thank you so much for this offer that made it affordable for me. Can not thank you enough. It looks brand new and it’s wiser quite. Can’t wait to whip up my holiday baking with my new mixer! Thank you thank you so much
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Terrible, can't mix anything
on November 24, 2024
Posted by: Alex Ludwig
This is the worst product in my kitchen, everything I have tried to mix with it is ruined, ruined two cheesecakes, a batch of cookies, a chocolate mousse cake, and a tiramisu. Nothing mixed properly, I'd have more success mixing with a pair of chopsticks.
Response from Kitchen AidBy KA Review Team, November 25, 2024
Dear Alex Ludwig,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 286306061 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 286306061 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
More than just a beautiful accessory
on September 26, 2024
Posted by: Vegas Chrissy
[This review was collected as part of a promotion.] This mixer was an upgrade to my previous Kitchen Aid mixer that was smaller and less powerful but still did a great job after many years of service. My daughter no has my old mixer and I'm sure that she will use it for as many years as I did. These machines are built incredibly tuff and last a lifetime. My new machine matches the color of my kitchen and I love it.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Loving the new Mixer
on June 8, 2024
Posted by: Anjuneko
[This review was collected as part of a promotion.] I'd been wanting a stand mixer for the longest time and I'm glad I finally did get one, I tried my hand at breadmaking and it works great! Refurbished or not this came in perfect condition and I look forward to many years of future use!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
It’s a Kitchen Aide-need I say more?
on June 7, 2024
Posted by: Nwallin1969
[This review was collected as part of a promotion.] I bought this unit to replace the 6qt unit my Mom has had since 1972. It finally gave up the ghost and we can’t seem to find anyone around here to replace the motor. We will do so as the thing is only 3 years younger than I am and has sentimental value. These machines are incredible. My Mom’s has made countless loaves of every kind of bread, batter and dough you could think of. I, myself, have relied upon a mixer like this during my time as a professional fine dining chef for 27 years. I’ve milled flour, ground and made sausage, rafts for consommé, ice cream, pasta just about anything you could throw at it and it has always comes up like a champ. Stellar appliance!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid