Customer reviews from Kitchen Aid
KitchenAid - Refurbished Excellent - 5.5 Quart Bowl-Lift Stand Mixer, RKSM55 - Black Matte
Average customer rating
4.5 out of 5
4.5
(42 Reviews)
Open Ratings Snapshot
Rating breakdown 42 reviews
5 Stars
35
4 Stars
1
3 Stars
2
2 Stars
0
1 Star
4
94%of customers recommend this product. 
(
32 out of 34
)
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Customer Reviews for KitchenAid - Refurbished Excellent - 5.5 Quart Bowl-Lift Stand Mixer, RKSM55 - Black Matte
Customer Rating
5 out of 5
5
What a blessing!!
on June 15, 2025
Posted by: BKHBG
from Pennsylvania
[This review was collected as part of a promotion.] This was given to me as a Mother's Day gift. This mixer has been working extremely well, and has allowed me to kick things up with my baking business. It has been a great blessing!!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
3 out of 5
3
Awesome but....
on June 13, 2025
Posted by: Edward316
from South Texas
[This review was collected as part of a promotion.] I'm really glad that I purchased one of these. I've wanted a good stand mixer for about 10 years now. The product is good but for some reason while using the dough hook at about 2 speed, on doughs that are 65% hydration or less the motor definitely seems to be struggling a bit. Mind you I am not making massive batches. I started with a Poolish and slowly Incorporated the water to build more gluten, but it seemed very sluggish when kneading the dough. I have yet to try the other attachments or other speeds but this is the experience of had so far. It's a good product and makes things a lot easier considering it is refurbished. It's doing the job. I'm just worried about the motor.
I would recommend this to a friend!
Response from Kitchen AidBy KA Review Team, June 16, 2025
Dear Edward316,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 291726631 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5 out of 5
5
Another happy baker with their KitchenAid Mixer
on June 12, 2025
Posted by: machead
[This review was collected as part of a promotion.] I am one happy baker thanks to this outstanding mixer
Written by a customer while visiting Kitchen Aid
Customer Rating
3 out of 5
3
Depends On Your Baking Needs
on May 27, 2025
Posted by: Giorgio_Gio
from Little Italy, Chicago
[This review was collected as part of a promotion.] It is a reasonably functional mixer intended for occasional dough making. If you make mostly cookies, whip cream, or do not otherwise need to use the dough hook, this will be a fine mixer. Same if you do not make bread or pizza dough more than a couple of times per month.
This handles dough passably well, but nothing like machines that are designed more for dough than cookies or pastries. We make bread almost daily and though the dough is okay, it is not as good as a dedicated or purpose built mixer that is designed for dough.
I bought this refurbished at less than half the full retail price, and at that price point I think it is a bargain. If I had to pay full price I would save up to get a professional mixer.
Response from Kitchen AidBy KA Review Team, May 28, 2025
Dear Giorgio_Gio,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 291181247 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5 out of 5
5
Loving it
on May 14, 2025
Posted by: Bearj
[This review was collected as part of a promotion.] Works beautifully, love using it. Not really much to say
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5 out of 5
5
Excellent Mixer
on May 10, 2025
Posted by: Speake77
from Varnville, south carolina
[This review was collected as part of a promotion.] This mixer is outstanding!! I got it and it looked brand new. I have mad many loaves of bread and cakes with this since I got it.
Written by a customer while visiting Kitchen Aid
Customer Rating
5 out of 5
5
Awesome Mixer!
on April 30, 2025
Posted by: Speake77
from Varnville, south carolina
[This review was collected as part of a promotion.] My husband got me this as I have always wanted a kitchenaid. This is the perfect appliance to help me with my bread making. I have made several loaves that are just near perfect since using this!! I absolutely LOVE my kitchenaid mixer!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5 out of 5
5
A Well made quality item.
on April 12, 2025
Posted by: JoeyBaseball
from Maine
[This review was collected as part of a promotion.] Well made. Works extremely well. The wife loves it, and I find the build well constructed. Solid materials. A classy product.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
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