Customer reviews from hp.com
HP - 15.6 inch Touch Screen Laptop - Intel Core i3-N305 - 8GB RAM / 256GB SSD
Average customer rating
3.6 out of 5
3.6
(19 Reviews)
Open Ratings Snapshot
Rating breakdown 19 reviews
5 Stars
8
4 Stars
4
3 Stars
3
2 Stars
0
1 Star
4
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Customer Reviews for HP - 15.6 inch Touch Screen Laptop - Intel Core i3-N305 - 8GB RAM / 256GB SSD
Customer Rating
1 out of 5
1
My laptop suddenly stopped powering up!
on September 9, 2026
Posted by: Anonymous
Verified Purchase:Yes
I don’t know what to do about it.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
I love my new lap top! It has features I appreciate and is user friendly.
on September 9, 2026
Posted by: Peggy
Verified Purchase:Yes
The speed is good. The touch screen is very helpful to me, I use it for creating documents and art work. It communicates well with my new HP printer,
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Excellent
on September 7, 2026
Posted by: Dennis
Verified Purchase:Yes
Excellent product
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
It's a good laptop
on September 5, 2026
Posted by: Retired
Verified Purchase:Yes
I've been purchasing HP laptops for several years. I bought this one because the HP I had literally fell apart. The hinges froze up and when I tried to open it the whole mechanism broke. I actually used duct tape to hold the screen to the keyboard. The only thing still connected were two tiny wires; one on each side. The only issue that I have with this one is the keys. I'm seventy-four years old and gray on charcoal keys are hard to see. To boot up everyday, I count six keys from the right. I guess maybe I should have removed the keys from the trashed laptop and replaced these. Other than that, I have no issues with this model. It is sufficient for my purpose of use.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Runs really hot and exhausts too much heat.
on September 5, 2026
Posted by: Dee
Verified Purchase:Yes
Home use. From initial install, laptop runs hot and exhausts too much heat to be used as a "laptop". Unit on charging cable gets hot. If I had my receipt, I would return this unit.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Hp laptop
on September 4, 2026
Posted by: Austin
Verified Purchase:Yes
Great product 👌
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Hp laptop I purchased in March 2026
on September 4, 2026
Posted by: JOSEPH
Verified Purchase:Yes
I'm trading my HP laptop for a new Dell, hp has lowered their standard!My opinion it's never worked like a Dell!
Written by a customer while visiting hp.com
Ratings-Only Reviews
Based on the average of (12) ratings-only reviews
Overall Customer Rating
3.9 out of 5
3.9