Customer reviews from snowjoe.com
Sun Joe - 10 Ton Manual Log Splitter - Green
Average customer rating
4.7
(72 Reviews)
Rating breakdown 72 reviews
5 Stars
55
4 Stars
13
3 Stars
3
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for Sun Joe - 10 Ton Manual Log Splitter - Green
Customer Rating
4
Better than I thought.
on August 13, 2025
Posted by: Bre from Alaska
from Alaska
This has blown away many expectations. Split way more wood than if I split with a maul. I did blow a gasket so now only have 1 arm that works. Need to find a way to fix the gasket, which is why I'm on the website now. But cannot seem to find the help I need. Bought it several years ago now. Way past the warranty date.
The pic shows the large pile before it was split. I split 90% of it in about 6 hours.
The pic shows the large pile before it was split. I split 90% of it in about 6 hours.
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, August 14, 2025
Dear Valued Customer,
Thank you for sharing your experience with the Sun Joe LJ10M Hydraulic Log Splitter. We’re glad to hear the splitter has exceeded your expectations and helped you split such a large amount of wood efficiently.
We’re sorry to learn about the gasket issue you’re experiencing and understand how frustrating that can be, especially outside of the warranty period. Our customer service team is more than happy to assist and will check what best we can help.
You can reach us at 866-225-9723, every day from 10 AM–6 PM EST. We appreciate your feedback and the time you took to share your results.
Thank you for sharing your experience with the Sun Joe LJ10M Hydraulic Log Splitter. We’re glad to hear the splitter has exceeded your expectations and helped you split such a large amount of wood efficiently.
We’re sorry to learn about the gasket issue you’re experiencing and understand how frustrating that can be, especially outside of the warranty period. Our customer service team is more than happy to assist and will check what best we can help.
You can reach us at 866-225-9723, every day from 10 AM–6 PM EST. We appreciate your feedback and the time you took to share your results.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Perfect for remote off grid, snowmobile solution
on March 16, 2025
Posted by: VinceOffGrid
from Quebec
Works great! Kids can even use it. It is a slower process than a powered splitter, but it makes up for it in portability and cost. Was easily handling 18-22in rounds of Poplar.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Easy to use, well designed and manufactured
on July 14, 2024
Posted by: RJTgeo
So far have split 12 inch diameter birch, with knots, with impressive results. Working with the 2 speed/ power settings and the return valve becomes very easy. Actually more productive than expected and not a strain on the body. I could quietly split wood late in the evening and early mornings. A small improvement in stabilising the tool would be installing a small removable metal cross-plate at the base below the two handles.
Written by a customer while visiting snowjoe.com
Customer Rating
5
SnowJoe 10 ton log splitter.
on December 15, 2023
Posted by: herestad
from Texas
The SnowJoe 10 ton wood splitter works exactly as described. Very solidly constructed. I highly recommend it.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Better than an Electric or Gas powered splitter
on November 21, 2023
Posted by: Forest Guy
All the positive reviews that I read before buying the SunJoe 10 ton log splitter were spot on. I love it! It is easy to work with and much safer than an Electric or Gas powered splitter as you are 100% in control of the movement of the splitting wedge. I also like the upper body exercise I get, but I not so happy with having to bend down picking up the wood after every cut... but that's the same with most Electric or Gas powered splitters. And this is the perfect product for those 'Preppers' out there when (or if) someday gas and electricity become scarce.
Written by a customer while visiting snowjoe.com
Customer Rating
3
No support from SunJoe
on May 12, 2023
Posted by: Phil Gr
Worked great for the 5 or so years I've owned it. Started leaking oil a couple of years ago. Today I called the customer service line. Terrible, after a long (14 min) wait, could not understand half of what she said. Then she told me they could not help me trouble shoot, and didn't have any parts for it. I should find a local shop to repair it. The website would not look up parts for it.
But I see the same LJ10M splitter is still being sold!!!! Very disappointed in SunJoe.
But I see the same LJ10M splitter is still being sold!!!! Very disappointed in SunJoe.
Written by a customer while visiting snowjoe.com
Customer Rating
5
GREAT PRODUCT!!
on March 25, 2023
Posted by: Splitter
Needed it to split some logs that were cut to large.......
Written by a customer while visiting snowjoe.com
Customer Rating
1
Poor Support
on January 8, 2023
Posted by: Harry123
from PA
There is very poor support from sun jo for fixing this splitter
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, January 10, 2023
Dear Valued Customer,
So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are satisfied. At Snow Joe + Sun Joe we stand behind each product we manufacture. If you need any additional support, Our toll-free number is 866-766-9563 (Monday through Friday from 8 am to 8 pm EST, Saturday and Sunday from 8 am to 8 pm EST). You can also send us an email via our website on the Contact Us page. We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Support Team
Snow Joe + Sun Joe
So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are satisfied. At Snow Joe + Sun Joe we stand behind each product we manufacture. If you need any additional support, Our toll-free number is 866-766-9563 (Monday through Friday from 8 am to 8 pm EST, Saturday and Sunday from 8 am to 8 pm EST). You can also send us an email via our website on the Contact Us page. We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Support Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com