Customer Reviews for Bose - Refurbished Excellent - TV Speaker Compact Bluetooth Soundbar for Clear Dialogue and Enhanced TV Sound - Black
Customer Rating
4
Very good sound
on August 23, 2025
Posted by: Jim2025
Gender:Male
Length of ownership:1 month
Sound is better than my former Sonos sound bar and Samsung Smart TV programmed it to respond to the hand controller without my having to do anything. Only issue is that power goes off after extended period of non-use and the only way I have been able to turn it back on is with the Bose controller. Would be nice if there was a way to do it with the Samsung controller, as I have to have both controllers available.
I bout this a few weeks ago. Its programmed to come on with the TV but does so inconsistently. Frustrating to have to reset the TV sound so often. We now use it for special shows, etc. and change settings when we want to. Great sound- as expected with Bose.
Response from bose.comBy Customer Support, August 21, 2025
Hi Judy, we’re sorry to hear you’re experiencing issues with your Bose TV speaker. That’s certainly not the experience we want you to have, and we appreciate your kind words about the sound quality. To help prevent the issue you’re encountering, please ensure that Auto-Wake is turned on.
When Auto-Wake is on, your system automatically powers on when it detects sound. When Auto-Wake is off, the system only powers on when you press the power button on the remote.
To turn Auto-Wake on, on the remote control, press and hold the Power button for about five seconds until you hear a tone and the light on your product blinks amber. An ascending tone means Auto-Wake is on; a descending tone means Auto-Wake is off.
I bought the Bose TV Speaker to hear my TV sound clearly! I already own Bose smart speaker, headphones and earbuds. Quality and performance! Bose never disappoints! I've had the speaker for 3 weeks and finally got my sound adjusted and bass boosted my way!