Customer reviews from bose.com
Bose - Refurbished Excellent - TV Speaker Compact Bluetooth Soundbar for Clear Dialogue and Enhanced TV Sound - Black
Average customer rating
4.5
(385 Reviews)
Rating breakdown 385 reviews
5 Stars
295
4 Stars
39
3 Stars
26
2 Stars
12
1 Star
13
Customer Reviews for Bose - Refurbished Excellent - TV Speaker Compact Bluetooth Soundbar for Clear Dialogue and Enhanced TV Sound - Black
Customer Rating
5
Easy to use. Great sound
on February 7, 2026
Posted by: Paul
Bought this a couple weeks ago. Great addition to my family room.
Written by a customer while visiting bose.com
Customer Rating
5
TV Sound Bar
on February 6, 2026
Posted by: Mark
Gender:Male
Length of ownership:1 month
Great sound quality and easy installation. Pairs nicely with the TV.
Written by a customer while visiting bose.com
Customer Rating
3
So-so
on February 5, 2026
Posted by: Bbb karen
Gender:Female
Length of ownership:1 week
Just so so. Not too impressed either the sound quality
Response from bose.comBy Customer Support, February 6, 2026
Hello, thank you for sharing your feedback. We’re sorry to hear that the Bose TV Speaker did not meet your expectations. The Bose TV Speaker is designed as a simple, one-step solution to enhance TV sound. Compact yet powerful, it delivers balanced, natural audio with improved dialogue clarity and bass performance. When set to Dialogue mode, it analyzes what you’re watching to highlight vocals, making every word easier to hear and understand.
Here’s a helpful troubleshooting guide: https://bose.life/3Ma5v0g that may assist in resolving your sound quality concerns. If the issue persists, our customer support team will be glad to help further. You can reach them directly through this link: https://bose.life/49oQikI
We truly value your feedback and hope this helps improve your listening experience!
Sophie – Customer Support
Here’s a helpful troubleshooting guide: https://bose.life/3Ma5v0g that may assist in resolving your sound quality concerns. If the issue persists, our customer support team will be glad to help further. You can reach them directly through this link: https://bose.life/49oQikI
We truly value your feedback and hope this helps improve your listening experience!
Sophie – Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Quality theater sound at an affordable price
on February 5, 2026
Posted by: Theater sound
This is the 2nd purchase in the last 3 months. It sounds awesome and makes you feel like being in the theater. I'm co considering buying a third for the price.
Written by a customer while visiting bose.com
Customer Rating
3
Bose Sound Bar
on January 14, 2026
Posted by: ralphthird
Gender:Male
Length of ownership:1 month
Enhanced sound from TV, but not comparable to a blue tooth speaker
Response from bose.comBy Customer Support, January 14, 2026
Hi Ralph, thank you for sharing your feedback. We’re glad to hear the Bose TV Speaker enhanced your TV sound, though we understand your point about the difference compared to a Bluetooth speaker.
The Bose TV Speaker is designed primarily to improve dialogue clarity and overall audio from your television, offering a simple and reliable solution for TV sound. Bluetooth speakers, on the other hand, are optimized for portable music playback and may deliver a different audio experience.
If you’re looking for a richer, more immersive sound for music as well as TV, you might consider pairing the TV Speaker with a Bose Bass Module or exploring our soundbar options, which provide a broader sound stage and deeper bass.
We appreciate your feedback, it helps us continue improving our products to meet different listening needs.
Daisy - Customer Support
The Bose TV Speaker is designed primarily to improve dialogue clarity and overall audio from your television, offering a simple and reliable solution for TV sound. Bluetooth speakers, on the other hand, are optimized for portable music playback and may deliver a different audio experience.
If you’re looking for a richer, more immersive sound for music as well as TV, you might consider pairing the TV Speaker with a Bose Bass Module or exploring our soundbar options, which provide a broader sound stage and deeper bass.
We appreciate your feedback, it helps us continue improving our products to meet different listening needs.
Daisy - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great sound
on January 10, 2026
Posted by: RTL
Great sound plug and play, sleek just awesome listening too
Written by a customer while visiting bose.com
Customer Rating
5
For tough locations
on January 9, 2026
Posted by: Bailee
Gender:Male
Length of ownership:1 week
Recently bought this and had computer expert hook it up. Immediately improved sound over former sound bar. TV is in china cabinet with speakers to the rear, bounding off wall and furniture enclosure. Finally can understand dialogue.
Written by a customer while visiting bose.com
Customer Rating
1
on December 21, 2025
Posted by: Rg10
Gender:Male
Length of ownership:1 month
My first Bose product ever
Very disappointed in Bose - takes at least 15 to 30 seconds for the sound to come through the speaker after turning on the TV
I do not understand why - you can contact me if you would like
Very disappointed in Bose - takes at least 15 to 30 seconds for the sound to come through the speaker after turning on the TV
I do not understand why - you can contact me if you would like
Response from bose.comBy Bose, Customer Support, December 22, 2025
Hello there! We’re sorry to hear about the delay you’re experiencing with your Bose TV Speaker and understand how frustrating that can be. To help us look into this further and provide the best support, we encourage you to reach out to our customer support team through this link: https://bose.life/contactus They’ll be able to review your concern in detail and advise on the next steps. We are here to help!
Sophie - Customer Support
Sophie - Customer Support
Written by a customer while visiting bose.com