Customer reviews from bose.com
Bose - Refurbished Excellent - TV Speaker Compact Bluetooth Soundbar for Clear Dialogue and Enhanced TV Sound - Black
Average customer rating
4.5
(385 Reviews)
Rating breakdown 385 reviews
5 Stars
295
4 Stars
39
3 Stars
26
2 Stars
12
1 Star
13
Customer Reviews for Bose - Refurbished Excellent - TV Speaker Compact Bluetooth Soundbar for Clear Dialogue and Enhanced TV Sound - Black
Customer Rating
5
Works perfectly right out of the box
on May 15, 2022
Posted by: Jbminster
Gender:Male
Length of ownership:1 week
I bought it a couple of weeks ago to replace an earlier sound bar (different manufacturer) that became flakey. I was concerned about the optical connection, that had given me trouble. However, it works perfectly right out of the box. I am quite pleased with the performance. It is pricier than others , but worth it.
Written by a customer while visiting bose.com
Customer Rating
4
Good for tv
on May 1, 2022
Posted by: Miker
Gender:Male
Length of ownership:1 month
I can hear the voices much better. The sound quality is good but not great
Written by a customer while visiting bose.com
Customer Rating
5
Perfect
on April 25, 2022
Posted by: San43
Gender:Female
Length of ownership:1 month
I love this speaker. I have a Bose Solo and I wanted something similar for my office.
Written by a customer while visiting bose.com
Customer Rating
2
Sound shuts off
on April 25, 2022
Posted by: Tina the scientist
Gender:Female
Length of ownership:1 month
I am thinking of returning this as it just shuts off when I'm trying to watch a show but my TV speakers does not come on instead. So I find myself watching a show with no sound.
Response from bose.comBy Nelson Penney, Global Customer Service, April 27, 2022
Hi Tina, this speaker comes with an optical audio cable which is a simple plug-and-play method, but for audio cutouts, you can find help at https://bose.life/3viH6KK. If you're noticing any issues when using the HDMI-ARC connection, please try the steps at https://bose.life/3KkkiOX. If the issue persists, please reach out to us at https://bose.life/38Q1vZs, so we can look into things further with you.
Thanks,
Sam - Customer Support
Thanks,
Sam - Customer Support
Written by a customer while visiting bose.com
Customer Rating
1
Sound inop
on March 13, 2022
Posted by: Tom
Gender:Male
Length of ownership:1 week
Using supplied optic cable the sound bar is silent on a 22 year old Sony Bravia 40”.
Response from bose.comBy Nelson Penney, Customer Support, March 14, 2022
Hi Tom,
We have some great steps for no audio on our website https://bose.life/3w7ddxJ to go through. If you still need support please reach out to us https://bose.life/3t8LYB4 for more support.
Nic-Customer Support
We have some great steps for no audio on our website https://bose.life/3w7ddxJ to go through. If you still need support please reach out to us https://bose.life/3t8LYB4 for more support.
Nic-Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Compact and powerful soundbar.
on February 28, 2022
Posted by: Golu
Gender:Male
Length of ownership:1 month
I was looking for a soundbar to enhance the TV sound and actually enjoy beats and bass of music tracks. The product delivered on both front with clear speech and amazing music quality. Finally it is plug and play, no installation required.
Written by a customer while visiting bose.com
Customer Rating
5
900 sound bar and 700 sub
on February 27, 2022
Posted by: Arlen
Gender:Male
Length of ownership:1 week
Couldn’t figure out how to connect to wirelessly. Super frustrated. Great customer support over the phone. Finally I did something and it worked. House now shakes like a movie theater! Kudos to Jordan
Written by a customer while visiting bose.com
Customer Rating
1
Diappointed all connecting wires were not included
on February 6, 2022
Posted by: RGP1939
Gender:Male
Length of ownership:1 week
I still do not have the speaker connected to my TV
Response from bose.comBy Nelson Penney, Global Customer Service, February 9, 2022
Hi, the Bose TV Speaker will come with a power cord, remote control, and optical cable to make the connection to your TV. This system can also be connected via Bluetooth if preferred. If you are missing any of these cables please reach out at https://bose.life/38Q1vZsand we'll be happy to help! Thanks, Sam - Global Customer Service
Written by a customer while visiting bose.com